Link to home
Start Free TrialLog in
Avatar of saunaG
saunaG

asked on

Problem viewing messages in OE 6.0

I have a user on a NT4 workstation using OE 6
All of the sudden she cannot view the contents of messages from a particular sender.  This sender attaches a .vcf address card in all his emails.  When viewing an email from this person the content of the email is blank but if i click properties and view the message source i can see the actual message.  Also if i forward the message to my account i can read it fine.

I went into options and in the 'read' tab i checked "Read all messages in plain text" and then i could read the messages.  
when i uncheked "Read all messages in plain text"  i could no longer see the contents of the messages.

what gives?  This user wants to be able to read html messages so i dont want to leave this unchecked.

Thanks,
Tom
Avatar of sunray_2003
sunray_2003
Flag of United States of America image

Tom,

Do you know in what format the email is being sent ?

Ask the sender to change the format between Plain text and HTML and see how it goes..


SR..
Avatar of saunaG
saunaG

ASKER

i can try that, but its not the solution i want - OE should display either type fine.   I just spoke to the sender and he hasn't changed anything.  In fact the problem described above, the message in question when recieved yesterday displayed fine (was even replied to) but now seems blank.
ASKER CERTIFIED SOLUTION
Avatar of sunray_2003
sunray_2003
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Try deleting temp files and temporary internet files.  I believe for Windows NT, the path would be something like this:

C:\Winnt\Profiles\<username>\Local Settings\Temp
"                                                                "\Temporary Internet Files

Mark