Invalid Pointer Error

Hi,

I am having a problem tracking down an error occuring using crystal reports 8.5.

The only thing i have to go on is the error coming back is invalid pointer.


Can anyone help?
cossy74Asked:
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mlmccCommented:
Is this from the Crystal designer? or an application?

Can you post the code?

mlmcc

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cossy74Author Commented:
mlmcc: Unfortunately i cannot, the code is unavailable to me. I have a program installed on my machine that use crystal reports as its reporting front end. The supplier is part of the company i work for and they are unable to offer any advice because the software development team exist on the other side of the world and so are asleep as i am seeking an answer.

I have tracked down, since posting this article, that the problem probably exist because the print engine of the crystal report is no installed correctly.
Are the dll provide by crystal backwards compatable to older versions? I found the crpe32.dll is and older version of the file than what i think it should be, because another software package exists on the system using crystal. So i am going to try installing the dll version i was trying to find and see if it will work, but i need to know if by installing this newer dll will it break the other software package?
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mlmccCommented:
It might be but it is unlikely since Crystal change the report file format with CR8.

What OS are you running?

mlmcc
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cossy74Author Commented:
mlmcc: OS is XP service pack 2
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mlmccCommented:
Crystal recommends not to install SP2 if you are using any Crystal product.

http://support.businessobjects.com/library/kbase/articles/c2016081.asp

The version you have is old enough that XP is not a supported platform so I would assume that SP2 is the problem

mlmcc
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mlmccCommented:
Glad i could help

mlmcc
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