I have a small network I run at work and one of my users has an IBM Thinkpad that I think tried to automatically download and install XP Service Pack 2. The user received a message that all downloads were installed and needed to reboot which he did, now the laptop reboots over and over with nothing happening (except a blue screen-then it initiates a reboot on its own).
I tried inserting the xp pro cd, went into the bios and changed boot order to the cd-rom to try and get into the recovery console, but it's won't boot from the cd. I've seen several articles on removing xp sp2 however I can't even boot from the cd to try any of these possible solutions.
Thanks for any suggestions.