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Avatar of wdfore03
wdfore03

sound card
I can't play sounds. However, if I use a troubleshooting tool provided by Dell, it tells me the card is fine. In fact, it makes noise!
Windows ME
Voyetra Turtle Beach 64 Voice Montego II, v. 1.0, A01 Sound Card

In my device manager, there is an entry under "other devices", called PCI Multimedia Audio Device.
If I go to sounds and multimedia properties and click on one of the wav files, I get the error message:
Windows cannot play the C:\windows\media\cord.wav file. The file may be damaged or may use an unrecognized compression format. To resolve this problem, replace the file or use Add/REmove programs in control panel to install audio compression.

Help me please
David

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Avatar of alcantar06alcantar06🇲🇽

Apparently your sound card´s drivers have become corrupted or have been deleted.

What you need to do is go to device manager, select from "other devices" the sound card device, and then click on reinstall driver.

With luck, windows will find it on its own.  If not, then try browsing to a location on your hdd where it is probable that windows will find them.  Maybe something like c:dell or c:drivers, etc.

If not, then you can go to dell´s site, and look for your specific model support and drivers page.  There you will find an executable.  Download and install.  

Also, try checking if there is a conflict or problem between  your sound card and other device.  Did you install something recently? hardware or software?
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Avatar of tosh9iiitosh9iii

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Avatar of wdfore03wdfore03

ASKER

Tosh9iii - That's the same stuff I found too! However, since my client switched over to ME, I was compelled to try the drivers anyway. Well, they worked! Thanks to both of you. Appearently, I didn't ask the question of my client in a straight forward way when I asked if this was the original OS on the system.
Thanks,
David
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A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.