Keyboard has to be unplugged and plugged back in after every boot

On a HP Pavilion 8660C w/Windows98. I reloaded the os and know every time I reboot it the keyboard has to be unplugged and plugged back in in order to work???
rickparyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Pete LongTechnical ConsultantCommented:
does it allways work in the BIOS? enter the bios by pressing the key (it will tell you as it boots) if it allways works in the BIOS, its a fair bet the problem is windows related, from control panel > system try deleting the keyboard and reboot the system and let it reinstall

Also rename the autoexec.bat and system.ini files on the root of your C drive to autoexec.old and config.old and reboot to make sure no bad drivers are being loaded at boot time
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rickparyAuthor Commented:
Not sure what you mena by does it always work in the bios?
0
Asta CuTechnical consultant & graphic designCommented:
Is this a standard keyboard or USB keyboard?  Can you boot in Safe Mode and check device manager as well as start-run-msinfo32 problem devices in the hardware item and advise problems found and phantom ports or items?  Also within MSINFO32 - tools - ASD (Automatic Skip agent item) .... anything noted there?
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

Pete LongTechnical ConsultantCommented:
when you first turn on the PC before it boots into windows, it will say

Press <a key> to enter setup
or
Press <a key> to enter BIOS

this enters the PC's BIOS if your keyboard wont work here then its a dodgy keyboard - if it does its a windows problem
0
rickparyAuthor Commented:
oh, yea it enters bios no problem
0
rickparyAuthor Commented:
standard keyboard
0
Pete LongTechnical ConsultantCommented:
it the keyboard OK in there?
0
rickparyAuthor Commented:
keyboard fine in the bios mode
0
rickparyAuthor Commented:
I removed from device manager and let it reload still no worky
0
Pete LongTechnical ConsultantCommented:
and you renamed the files above?
0
Asta CuTechnical consultant & graphic designCommented:
Do you have another keyboard to test?  Not wireless where battery may be the issue?  Were there problems shown in Device Manager in Safe Mode?  Did you check start-run-msinfo32 as noted above?
0
rickparyAuthor Commented:
Havent tried msinfo yet. Did try usb keyboard that works fine every boot
0
Pete LongTechnical ConsultantCommented:
what keyboard is it? (the dodgy one)
0
rickparyAuthor Commented:
Ok, thank you all.
It was a multimedia keyboard that was loading in the startup.ini file.
I disabled it and it works.
0
Pete LongTechnical ConsultantCommented:
:)
0
Asta CuTechnical consultant & graphic designCommented:
YAY!  ":0) Asta
0
Asta CuTechnical consultant & graphic designCommented:
Thank you.  Best wishes.  ":0) Asta
0
Pete LongTechnical ConsultantCommented:
ThanQ
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Desktops

From novice to tech pro — start learning today.