Before I ask my real question, perhaps I should start with a generic question regarding my problem:
When you look at the Global Address List in Outlook 2003, is it supposed to show your groups in there as well (or can it?) or does it just show users? At my other job, using Exchange 2000 and Outlook 2000, when I look at the GAL and select Global Address List it shows not just the users within the company but also all the groups to which certain users belong.
So I'm trying to do the same now in Exchange 2003 and Outlook 2003 but when I select Global Address List it only shows the users. If I change from Global Address List to All Groups then I can see the groups.
I guess what I'm asking is how to do the following two things on exchange server 2003:
1) how do I add/remove users from the global address list (not hide or unhide them)?
2) how do I add/remove groups to/from the global address list (not hide or unhide them)?
I've tried adding an Address List called FAM (with two groups belonging to it to which one of those groups have an exchange mailbox) using Exchange System Manager (ESM) under All Global Address Lists. But when I look at the Global Address List in Outlook 2003 it doesn't show any groups there, just users. I have to change to All Groups to see just the groups. Can I not add groups and users to the Global Address List?