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hp laserjet 4000tn printing everything at startup!

Posted on 2004-11-03
Medium Priority
Last Modified: 2013-12-15
I have a hp 4000tn that 4 or 5 people print to through TCP/IP. One of the user (windows 2000 pro) every morning when she logs on the printer starts printing everything she had printed the day before. I have created a script to launch at startup to empty the spooled documents but that worked for a couple of days and even that doesn't do it anymore.

Please help!
Question by:nfarshid
  • 2

Author Comment

ID: 12506088
is there a way to run the script automatically before the computer shuts down?
LVL 27

Accepted Solution

Asta Cu earned 500 total points
ID: 12510366
It sounds as though the spooled files never finalized at shutdown; perhaps this will help.

To delete the spool files in Windows 2000

Stop the spooler.
Click Start, Settings, Control Panel, Administrative Tools, then Services.

Scroll down the list of services for Print Spooler.

Right click Print Spooler and Stop.

Delete the spool files.
Click My Computer.

Go to C:\WINNT\system32\spool\PRINTERS\ .

Delete all of the files inside of this folder.

NOTE: If the spooler is working correctly, this folder should be empty when the computer is not printing. It normally deletes these files out of this folder after they have been sent to the printer. Deleting files that are stuck can free up the spooler and allow it to continue normal operation.

Restart the spooler.
Click Start, Settings, Control Panel, Administrative Tools, then Services

Scroll down the list of services for Print Spooler.

Right click Print Spooler and Start.

Source:  http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00026681&prodTypeId=18972&prodSeriesId=25474&locale=en_US
LVL 27

Expert Comment

by:Asta Cu
ID: 12510373
The Port for Printing may also be configured to hold print jobs until the jobs are fully spooled, changing the port spool settings to start printing when the first page is spooled may speed things up.

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