tedrunyon
asked on
Sony notebook vaio PCG-818, win 98, has crashed
Hi,
I've tryed to reboot with win 98 startup disk. It stop requires me to respond. Three choices, 1- start computer with cd-rom support. 2-start computer without cd-rom support. 3- view help info. I've tryed all 3, I've tryed most of the instruction, to no prevail. When I try to load sony's system recovery cd nothing at all occures.
I have attept to perform scandisk.exe in C: drive and everything is working fine until it scans Free space, then this message occures.
--------------------------
"There is not enough free conventional memory to perform a surface scan.
You may need to remark (REM) some device drivers from your CONFIG.SYS file. Or, in your CONFIG.SYS, you may need to load the EMM386.EXE driver to load your other device drivers into Upper Memory Blocks using DEVICEHIGH= statements."
--------------------------
I had no choice but to select "ok".
"Then the message read ScanDisk did not finish examining drive C."
Then when I enter CONFIG.SYS I get abort,retry,fail. same when I enter EMM386.EXE.
Does anyone have an answer? Should I replace the harddisk? Thanks Ted
I've tryed to reboot with win 98 startup disk. It stop requires me to respond. Three choices, 1- start computer with cd-rom support. 2-start computer without cd-rom support. 3- view help info. I've tryed all 3, I've tryed most of the instruction, to no prevail. When I try to load sony's system recovery cd nothing at all occures.
I have attept to perform scandisk.exe in C: drive and everything is working fine until it scans Free space, then this message occures.
--------------------------
"There is not enough free conventional memory to perform a surface scan.
You may need to remark (REM) some device drivers from your CONFIG.SYS file. Or, in your CONFIG.SYS, you may need to load the EMM386.EXE driver to load your other device drivers into Upper Memory Blocks using DEVICEHIGH= statements."
--------------------------
I had no choice but to select "ok".
"Then the message read ScanDisk did not finish examining drive C."
Then when I enter CONFIG.SYS I get abort,retry,fail. same when I enter EMM386.EXE.
Does anyone have an answer? Should I replace the harddisk? Thanks Ted
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ASKER
Hi Experts,
I appreciate your time and efforts, thank you.
well I don't know how the problem occured. I am stuck in DOS, cannot get into safe mode. When I put windows 98 start up disk in A drive, it prompts me to select 1)Start computer with CD-ROM support. 2)Start computer without CD-ROM support.#)View the help file.
I select 1) Start computer with CD-ROM support. The computer does something, then ends with a screen with this info.
Prepare to start your computer.
This may take a few minutes. Please wait...
The diagnostic tolls were successfully loaded to drive D.
MSCDEX Version 2.25
Copyright (C) Microsoft Corp. 1986-1995. All rights reserved.
Drive E: = Driver MSCD))! unit 0
To get help, type HELP and press ENTER.
A:\>
-------------------------w
I appreciate your time and efforts, thank you.
well I don't know how the problem occured. I am stuck in DOS, cannot get into safe mode. When I put windows 98 start up disk in A drive, it prompts me to select 1)Start computer with CD-ROM support. 2)Start computer without CD-ROM support.#)View the help file.
I select 1) Start computer with CD-ROM support. The computer does something, then ends with a screen with this info.
Prepare to start your computer.
This may take a few minutes. Please wait...
The diagnostic tolls were successfully loaded to drive D.
MSCDEX Version 2.25
Copyright (C) Microsoft Corp. 1986-1995. All rights reserved.
Drive E: = Driver MSCD))! unit 0
To get help, type HELP and press ENTER.
A:\>
-------------------------w
Ok, now I am a bit confused, but alright. What happens when you type c:\windows\win and hit enter? Does it load windows?
ASKER
C:\windows\win then enter
Bad command or file name
C:\
Bad command or file name
C:\
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ASKER
C:\dir
enter
a long list of files and dirs
enter
a long list of files and dirs
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ASKER
Hi paraghs,
C:\ CD WINDOWS, then I pressed enter
Invailid directory
--------------------------
C:\dir /s win.*
Volume in drive C has no label
Volume Serical Number is XXXX-XXXX
(then about one minute later)
Directory of C:\
File not found
3,520.22 MB free
C:\
--------------------------
How do I get copy of win.com from my other computer,to the effected computer, which I use Win XP PRO?
Also, even though my computer has made a drive for CD-ROM drive,E:\, but when I try to reintall Win 98 with Sony System Recovery CD. message "CDR101: Not ready reading drive E Abort,Retry, Fail?"
Does any of this info help you? I hope so. Thank you Ted
C:\ CD WINDOWS, then I pressed enter
Invailid directory
--------------------------
C:\dir /s win.*
Volume in drive C has no label
Volume Serical Number is XXXX-XXXX
(then about one minute later)
Directory of C:\
File not found
3,520.22 MB free
C:\
--------------------------
How do I get copy of win.com from my other computer,to the effected computer, which I use Win XP PRO?
Also, even though my computer has made a drive for CD-ROM drive,E:\, but when I try to reintall Win 98 with Sony System Recovery CD. message "CDR101: Not ready reading drive E Abort,Retry, Fail?"
Does any of this info help you? I hope so. Thank you Ted
i think your disk has become unreadable; you could try a repair install or a fresh install
http://support.microsoft.com/default.aspx?scid=kb;en-us;q250928
If you doubt the harddisk is ok, you can test it :
http://www.maxtor.com/en/support/products/index.htm
http://support.wdc.com/download/index.asp
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.seagate.com/support/seatools/index.html
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
http://support.microsoft.com/default.aspx?scid=kb;en-us;q250928
If you doubt the harddisk is ok, you can test it :
http://www.maxtor.com/en/support/products/index.htm
http://support.wdc.com/download/index.asp
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html
http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic
http://www.hgst.com/hdd/support/download.htm#DFT
http://www.seagate.com/support/seatools/index.html
http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
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ASKER
Hi paraghs,
when I gave this command.
C:\dir /a/s c:\*.*
this screen scrolled through pages and pages of files and stopped at the end with a list of files. and a C prompt. I think you have found the answer. As you said :The disk is ok, but may be the area where Windows system files are residing is corrupt.
What should I do next?
when I gave this command.
C:\dir /a/s c:\*.*
this screen scrolled through pages and pages of files and stopped at the end with a list of files. and a C prompt. I think you have found the answer. As you said :The disk is ok, but may be the area where Windows system files are residing is corrupt.
What should I do next?
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ASKER
Thank you paraghs,
You've been very helpful, and I appreicate it. SCANDISK has shown some bad sectors. Please correct me if I'm wrong. This being a Sony computer, the only way to install windows is with the disk that came with the computer, labeled: Sony System Recovery CD. However When I try to run anything from CD-Rom drive, (even though I choose to startup with CD-Rom operational) a message did indicate
"The diagnostic tools were successfully loaded to drive D."
MSCDEX Version 2.25
Copyright (C) Microsoft Corp. 1986-1995. All rights reserved
Drive E: = Driver MSCD001 unit 0
To get help, type HELP and press ENTER.
A:\>
When I insert any disk nothing happens.
When I enter D: and enter, D: dir
Volume in drive D is MS-RAMDRIVE
Directory of D:\
(then a list of files)
When I enter E: and enter, E: dir
CDR101: Not ready reading drive E
Abort, Retry, Fail?
I downloaded HDD Regenerator from my good computer,and created a disk, but so far I can only get floppy to read anything. I wanted to try to load HDD Regenerator on to floppy, but I don't know how to load onto two floppy disk. Sorry for my ignorence.
Thank you, Ted
You've been very helpful, and I appreicate it. SCANDISK has shown some bad sectors. Please correct me if I'm wrong. This being a Sony computer, the only way to install windows is with the disk that came with the computer, labeled: Sony System Recovery CD. However When I try to run anything from CD-Rom drive, (even though I choose to startup with CD-Rom operational) a message did indicate
"The diagnostic tools were successfully loaded to drive D."
MSCDEX Version 2.25
Copyright (C) Microsoft Corp. 1986-1995. All rights reserved
Drive E: = Driver MSCD001 unit 0
To get help, type HELP and press ENTER.
A:\>
When I insert any disk nothing happens.
When I enter D: and enter, D: dir
Volume in drive D is MS-RAMDRIVE
Directory of D:\
(then a list of files)
When I enter E: and enter, E: dir
CDR101: Not ready reading drive E
Abort, Retry, Fail?
I downloaded HDD Regenerator from my good computer,and created a disk, but so far I can only get floppy to read anything. I wanted to try to load HDD Regenerator on to floppy, but I don't know how to load onto two floppy disk. Sorry for my ignorence.
Thank you, Ted
ASKER
Hi paraghs,
Just wanted to update you a bit, I went back to the beginning. Actually figured out how to operate cd-rom drive, and start win98 setup. Its gone futher this time than the last few time I tryed. I think your guidance has been invaluable for me. I'll let you know how it progesses, but it's looking good at the moment.
Just wanted to update you a bit, I went back to the beginning. Actually figured out how to operate cd-rom drive, and start win98 setup. Its gone futher this time than the last few time I tryed. I think your guidance has been invaluable for me. I'll let you know how it progesses, but it's looking good at the moment.
if he followed my advice with zeroing the drive in the first place, he was up and running long ago...
You are right nobus, but then he would not have known what was the problem for sure.
Tedrunyon, There is NO computer on this earth that will prevent you from installing an OS from a source other than recovery CD. Recovery CD is provided by manufacturers to install OS with all required drivers.
However, you may take a Windows installation CD, boot from it, run setup from it, and load device drivers from CD/floppies given by hardware suppliers.
The error you are getting when booting with your Sony Recovery CD is because computer is able to boot from it, but not able to read other contents. You may take another recovery CD, if you have access to it, and it should work fine.
I am not able to understand the exact problem you are facing with HDD Regenerator.
Thanks, Ted.
Tedrunyon, There is NO computer on this earth that will prevent you from installing an OS from a source other than recovery CD. Recovery CD is provided by manufacturers to install OS with all required drivers.
However, you may take a Windows installation CD, boot from it, run setup from it, and load device drivers from CD/floppies given by hardware suppliers.
The error you are getting when booting with your Sony Recovery CD is because computer is able to boot from it, but not able to read other contents. You may take another recovery CD, if you have access to it, and it should work fine.
I am not able to understand the exact problem you are facing with HDD Regenerator.
Thanks, Ted.
ASKER
I download anotherbookdisk form http://www.bootdisk.com. When I tryed to run it on my computer I got this message. "This program cannot be run in DOS mode."
Which I may need to add, I can't get out of DOS mode. I currently don't have access to more memory. Purhaps this added info my help. I do aprreciate you assist. Thanks Ted