Veritas Back Up software

I have been having problems at work backing up a server. I keep getting the message:
"Message received:
(Server: "INTRANET"  Job: "Backup 0027"  Device: "SONY 1") Please insert overwritable media into the drive. "

I tried to check the log files/Event Viewer, but they simply said the backup had failed. I then selected another backup job which I was subsequently told would back up every file on the server inc back up files and the CDROM  and require two tapes AND also that I must NEVER
select the files in the SQL directory on the drive. I should ONLY USE THE SQL BACKUP IN THE PROGRAMME – or I will corrupt the database, and will require a full restore.  
I was also told that if I had done this on the email server it would have crashed the exchange Email.

How does one ascertain all this useful information? If it so dangerous, why doesn't Veritas warn you before allowing you to proceed with what looks like a logical and safe backup job?


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Steve McCarthy, MCSE, MCSA, MCP x8, Network+, i-Net+, A+, CIWA, CCNA, FDLE FCIC, HIPAA Security OfficerIT Consultant, Network Engineer, Windows Network Administrator, VMware AdministratorCommented:

     Usually the message you received indicates that the tape got full and ejected OR the tape that is installed is in a Media Set and the "don't overwrite period" has not expired.  To use that tape, you could go to the media set and simply drag it back to Scratch media and make sure it is in the drive.  Now it will not be seen as overwrite protected.  

If you filled it up, you will need another tape.  Click on the failed job in Veritas and you can look at the Veritas Log there.  It should tell you what happened.

To the next part.  Making a backup job that also backs up the CD is a waste of time.  The data on the CD doesn't need to be backed up.  As far as running Backup Exec to back up SQL or Exchange for that matter.  If you try to back those things up and there are open files, the program will try to back them up and you can select options like "with a lock" or "without a lock".  Veritas will try it's best to backup the files as they sit.  If files are open and cannot be backed up, Veritas will backup what it can, but will report a backup failure.  It won't hurt your SQL or Exchange.  It is not going to break them.  The reason for the SQL or Exchange agents is to be able to backup those programs AND make sure all the open files are picked up, thus makeing your restore, should you need it, fully complete.  If you don't have the agent, you take you chances on if a restore will work.  For Exchange, the agent also allows you to back up individual mailboxes and not just the information store.

As I said, running Veritas on SQL or Exchange without the agents running will not break those applications, the backup will just probably fail to backup those certain open files.

Ways around it.......  You can have SQL do an automated backup of the database within the program and when Veritas backs up, it will pick up those SQL backups, so you can do a restore.  The other method, create a couple of small batch files that basically us the "net stop sqlserver" and "net start sqlserver" (Use the appropriate name for the service), and put them in the backup job.  When it runs, it will run the batch that stops the SQL server, then the Backup will get all the files and when complete it will restart SQL server.  There are places to put this in the Backup Job setup.  That way you get all of SQL without an agent.


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