control key stuck

Posted on 2004-11-04
Last Modified: 2010-08-05
I have a Toshiba Satellite P25 laptop that thinks the control key is being held down.  Despite restarting several times, every mouseclick and key press responds as though I am holding down the control key.  The actual Control key on the keyboard appears to be working fine (i.e. it is not stuck and springs up just like any key).  I have pressed it multiple times hoping to get it to release to no avail.  Toshiba tech support wants me to send the laptop to them but they cannot guarantee that files and folders will not be lost.  Plus, I use the laptop more than 15 hours a day and I am loathe to be without it.  Any ideas?
Question by:Steve_Brady
    LVL 65

    Expert Comment

    Hello Steve_Brady =)

    Try to check for the problem in safemode..... it will asure u that the problem is really with keyboard or some other software is doing this :-?
    LVL 9

    Accepted Solution

    Send the machine with no hard drive. They shouldn't need it.

    Of course, you have a backup, right? If not, use Windows Backup and backup the whole drive to another machine.

    I'm afraid there's no way to fix it and use it at the same time.

    You could buy an old, cheap laptop to use until yours is fixed. You can even sell it when yours is back or keep it as a spare.
    LVL 34

    Expert Comment

    try reseting the system have seen this work on laptop keyboard problems in the past first you turn the system of remove all devices plugged into it (usb device mice, keyboards, etc) remove the power adapter and the battery, the press and hold the power button for around 30-60 seconds then turn it back on , and if it does need to be replaced, see if they could send just the keyboard if you think you could replace it yourself most computer manufactures have online teardown guides on there support websites that could show you how to do it not sure if toshiba does or not, if not i'd go with what chris suggested and pull the hdd before sending it in.
    LVL 2

    Expert Comment

    Try to find used keyboard on Ebay, usually it's $30-40

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    When you hit the power button on your laptop and it does nothing there are a couple of things that you need to check. You will need to check your Ac Power Adapter and your DC Power Jack.  Tip: If you have checked your Ac power adapter and know …
    As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: …
    In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
    This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor ( If you're looking for how to monitor bandwidth using netflow or packet s…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now