Exchange Server does down.. What Next?

Posted on 2004-11-04
Last Modified: 2010-04-19
I am currently learning the ins and outs of Exchange Server 2003.  I pretty much have everything down so far but now my concern is a rebuild after a fatal crash. Can anyone point me to a reference or explain the best procedure for rebuilding a server after a fatal crash?

Many Thanks.
Question by:CTS123
    1 Comment
    LVL 70

    Accepted Solution


    Ensure you have a full backup of the Information Stores (.ebd and .stm) and Transaction Logs

    Following the Crash you can do the following to get the server operational again:

    1. In Active Directory Users and Computers find the Exchange Server Computer Account. Select it, right click on it and Reset Account (do not delete or disable it).

    2. Build a new server in a Workgroup with the same name as your old Exchange Server

    3. Once installation is complete join the Server to the Domain, this will pick up the existing Computer Account - needed to reattach to the Databases.

    4. Install IIS (SMTP, WWW and NNTP) and ASP.NET from Add / Remove Windows Components

    5. Run Exchange setup in Disaster Recovery Mode (setup.exe /disasterrecovery) from the Exchange Installation CD.

    6. Install the Exchange System Tools from the Original CD (DR mode does not install them).

    7. Patch Exchange to the same Service Pack level as the old Server.

    8. Restore the Databases and Transaction Logs from the backup sets.

    9. In Exchange System Manager try to mount each of the Information Stores - Right Click on each and select Mount Store.

    10. Test client access.

    11. Set the Information Stores to Mount at Startup (DR Mode adds a tick to the "Do not mount store at startup" in the Properties for the Information Store).

    If your Databases fail to mount you may need to use ESEUtil and ISInteg to verify each.

    Please let me know if you need more information.

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