Calendar labels change

Posted on 2004-11-04
Medium Priority
Last Modified: 2010-04-08
I'm trying to help another user with a problem using Outlook 2003 SP1.  He likes to use the labels within the Outlook Calendar.  He edits the labels with his own descriptions.  He claims that descriptions do not stick -- the lables go back to their defaults.  He has indicated that a few of the label changes have not changed, but most of them have changed back to the default.  I've not been able to duplicate or see a pattern in how the labels change back to the default.  Any ideas on what to look for?
Question by:bendrinking
  • 2
LVL 49

Expert Comment

ID: 12499250
I guess yet another weird problem or an unknown function in OL 2003.

Did it start suddenly or it has been there since OL 2003 was setup and labels were created ?

Has he added any new add-ins in outlook that might cause this to happen ?

has the outlook PST file being repaired to see if that solves the issue.

Is there any other issue associated in calendar or in outlook ?

Author Comment

ID: 12499305
He has a new Dell laptop, about 2 - 3 months old, and he thinks the problem has been there since receiving the new unit.  Only add-in is active sync.

Running Outlook against an Exchange 2003 server, so no PST file.

Not aware of any other issue associated with Calendar or Outlook.
LVL 49

Accepted Solution

sunray_2003 earned 1000 total points
ID: 12499548
did this start happening once the outlook profile has been created or even before that ?

Do other users connected to the same exchange server having the issues ?

have you created a new outlook profile and check how it would behave in that ?

have you recreated the exchange profile for this user and checked ?

Expert Comment

ID: 21425533
I have the exact same problem - what was the solution?

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