[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


HP4000tn 2003 Server as Print Server. Printer won't print from correct tray.

Posted on 2004-11-04
Medium Priority
Last Modified: 2013-12-15
I have a 2k3 server as AD.
I want to do the following setup:
Two printers setup for our HP4000tn, one to print from tray2 and the other from tray3 both in A4. One being blank paper and the other letterheaded.

No probs on W98 clients, here I can setup locally and it works fine.

However on the W2k and XP machines, whatever I do both locally on the machines and on the server, the printer always prints from tray3. What is the solution. I've tried everything....................
Question by:dojan
  • 2
  • 2
LVL 27

Assisted Solution

by:Asta Cu
Asta Cu earned 1000 total points
ID: 12510431
Software & Driver downloads = HP LaserJet 4000tn Printer - Microsoft Windows Server 2003

HP LaserJet Series Printers - Paper Pulling from Unexpected Tray
LVL 21

Accepted Solution

wyliecoyoteuk earned 1000 total points
ID: 12528644
win2k and xp take their settings from the server's driver.
In the driver, there are 3 places to set the paper size/tray.
properties/device settings
printing preferences/layout
printing preferences/advamced/printing defaults
It may also be worth checking printers folder/file menu/server settings

Author Comment

ID: 12549507
I finally got it sorted. The problem lie in the printdriver, for some reason when I had the PCL 6 driver installed I got the problem. When I installed the PCL driver the problem solved itself after I'd set all my settings. I'd like to split the point between you since the answer lie in your answers combined, how can I do that?
LVL 27

Expert Comment

by:Asta Cu
ID: 12550084
You did it perfectly, thank you.  I'm so pleased we could be of help to you.
Best wishes,
":0) Asta
LVL 21

Expert Comment

ID: 12571036
thanx :)

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question