HP4000tn 2003 Server as Print Server. Printer won't print from correct tray.

Posted on 2004-11-04
Last Modified: 2013-12-15
I have a 2k3 server as AD.
I want to do the following setup:
Two printers setup for our HP4000tn, one to print from tray2 and the other from tray3 both in A4. One being blank paper and the other letterheaded.

No probs on W98 clients, here I can setup locally and it works fine.

However on the W2k and XP machines, whatever I do both locally on the machines and on the server, the printer always prints from tray3. What is the solution. I've tried everything....................
Question by:dojan
    LVL 27

    Assisted Solution

    by:Asta Cu
    Software & Driver downloads = HP LaserJet 4000tn Printer - Microsoft Windows Server 2003

    HP LaserJet Series Printers - Paper Pulling from Unexpected Tray
    LVL 21

    Accepted Solution

    win2k and xp take their settings from the server's driver.
    In the driver, there are 3 places to set the paper size/tray.
    properties/device settings
    printing preferences/layout
    printing preferences/advamced/printing defaults
    It may also be worth checking printers folder/file menu/server settings

    Author Comment

    I finally got it sorted. The problem lie in the printdriver, for some reason when I had the PCL 6 driver installed I got the problem. When I installed the PCL driver the problem solved itself after I'd set all my settings. I'd like to split the point between you since the answer lie in your answers combined, how can I do that?
    LVL 27

    Expert Comment

    by:Asta Cu
    You did it perfectly, thank you.  I'm so pleased we could be of help to you.
    Best wishes,
    ":0) Asta
    LVL 21

    Expert Comment

    thanx :)

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