I have a 2000 machine w/512 RAM. recently a user complained that the laptop was locking up during normal use of Word XP and Outlook 2003. I have ran Hijackthis, antivirus, adaware, sfc, Dell diagnostics, detect and repair on office, ran in safe mode and it still occured, and all tests appear to be fine. as I look at the process' there is not one that is causing the machine to hang>it aooears that it just happens,
What other utilities or proceedures can I look at to see what is causing the hang>??