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Have you tried starting word with the /a option? Did you find anything strange in your Application log?
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Have you tried starting word with the /a option? Did you find anything strange in your Application log?

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no there was nothing that was relevant to the issue in the app logs or system logs.<br />
no I have not tried the /a option for word,
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no there was nothing that was relevant to the issue in the app logs or system logs.
no I have not tried the /a option for word,

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Search for the normal.dot file, rename it to normal.old and reopen word.
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Search for the normal.dot file, rename it to normal.old and reopen word.

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I did the rename of the normal
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I have a 2000 machine w/512 RAM. &nbsp;recently a user complained that the laptop was locking up during normal use of Word XP and Outlook 2003. &nbsp;I have ran Hijackthis, antivirus, adaware, sfc, Dell diagnostics, detect and repair on office, ran in safe mode and it still occured, and all tests appear to be fine. &nbsp;as I look at the process' there is not one that is causing the machine to hang&gt;it aooears that it just happens,<br />
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What other utilities or proceedures can I look at to see what is causing the hang&gt;??
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I have a 2000 machine w/512 RAM.  recently a user complained that the laptop was locking up during normal use of Word XP and Outlook 2003.  I have ran Hijackthis, antivirus, adaware, sfc, Dell diagnostics, detect and repair on office, ran in safe mode and it still occured, and all tests appear to be fine.  as I look at the process' there is not one that is causing the machine to hang>it aooears that it just happens,

What other utilities or proceedures can I look at to see what is causing the hang>??

OS loking up

Windows 2000 is an operating system for use on both client and server computers. It is the successor to Windows NT 4.0, and is the last version of Microsoft Windows to display the "Windows NT" designation. Four editions of Windows 2000 were released (Professional, Server, Advanced Server, and Datacenter Server) that shared a core set of features, including many system utilities such as the Microsoft Management Console. All versions of the operating system support NTFS 3.0, Encrypting File System, as well as basic and dynamic disk storage. The Windows 2000 Server family includes support for Active Directory services, Distributed File System and fault-redundant storage volumes.