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Network Permission Denied on the Administrator's Account

I am on a network at a doctor's office which rarely goes online. Because of this there was not any updated virus protection on the main computer. It has been acting extra slow and causing problems here and there so I tried to install Norton Firewall and System Works. THe firewall works and only half of the systemworks was installed, the computer will not allow for the rest to be installed. After this (I don't know if it is because of this), the computer's network will not allow for access to anyone. On the main computer as well I cannot access it, though having tried in safe mode and in the other Administrator account. We have windows XP professional. What comes up when trying to access this is ".... is not accessible. You might not have permission to use this network resource. COntact the administrator of this server to find out if you have access permissions. The network path was not found." Immediate help would be much appreciated...

SOLUTION

nostravamus

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GeoffreyPittman

ASKER

There must be another way to access the information that is there on the network, but I am clueless for this. I cannot access the network from the base computer or any of the computers. All that I need is the files that are in the network file. Is there another file on the computer that has those same files? THis would help for the immediate problem. But then I need to gain back the network so that we can function properly again.

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georgecooldude

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GeoffreyPittman

ASKER

Thankyou all for your help. I ended up using the windows restore point to a few days before when all was working fine. It works now perfectly fine. I think the problems were caused when putting in the antivirus program. So I will watch for this and try to keep the virus protection updated and working properly. Thankyouall again for your help and quick replies. I'm sorry it ended up being another problem

georgecooldude

:-)

Glad you got it working again.

Let me know if you need assistance in the near future.

Jay Dubya

Hi Geoffrey,

I think what is happening is just a need to configure the system works software. If you log into the main machine as the administrator you can access other computers by opening Windows Explorer and typing the following on the address line: \\"ComputerName"\C$ (or alternatively Tools - Map network Drive for folder type the previous computername and share)
this will open the administrative share on the other PC's.
To get normal access you need to configure the System works software to allow Windows Networking access through the ports. you can again log on to the Administrator account and configure the firewall.

To reinstall System works check out this article I noticed you said it did not fully install.
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2000033109195107?Open&src=sg&docid=1998092110173307&nsf=nsw.nsf&view=c851d9242b6f1c4d88256d8000469d43/d2ab57459d55629085256686004e230b?opendocument&prod=norton%20systemworks&ver=2004%20professional%20for%20windows%202000/me/98&dtype=&prod=Norton%20SystemWorks&ver=2004%20Professional%20for%20Windows%202000/Me/98/XP&osv=&osv_lvl=

if this link doesn't help then try doing a serach there byt typing keywords to your issue for addtional information to your issue at hand. Have you gone to SP2? SP2 has a built in firewall that you will need to configure or disable. Let us know

thanks

Jay Dubya

great!! All that dang typing. :-)

glad it's working