Learn how to a build a cloud-first strategyRegister Now


Email is going to hotmails Bulk mail folder

Posted on 2004-11-05
Medium Priority
Last Modified: 2008-03-17

We have exch2k3sp1 and win2k3 as our gateway server.  I have checked gateway server is not listed in any blacklists.

We have changed company name on all primary email addresses, this is when it started happening.  If I switch back it goes to hotmails inbox folder.

Please help!
Question by:itamt

Accepted Solution

susanzeigler earned 2000 total points
ID: 12507985
Sounds like your domain name is in their blacklist--MSN/Hotmail runs their own I believe. You should contact hotmail abuse and notify them of the issue.

I looked for a specific page to do this on, but can't find it. I would therefore recommend using their abuse email which is abuse@hotmail.com and asking them what the issue is.

Another possibility is that they are doing a reverse lookup on your mail server and that their criteria is not simply that the forward and reverse for the server match, but that the reverse matches the domain name in the email. This is not standard practice and should not be done this way. I have seen it,  however, so it is a remote possibility.

Author Comment

ID: 12508019
I understand that reverse lookup has something to do with it.

I have a case open with Microsoft now about this, it is intermittent issue,

most of the time now messages started to go to hotmail inbox, but then I tried sending from another machine and it went to Bulk folder then tried again and it went to Inbox, very unstable and confused.

Also very very slow emails are being transmitted to yahoo.com email accounts, very slow.  Although I did nslookup on mx records for yahoo from our gateway it resolves very fast without any interruptions.

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question