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Jbackhaus

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Remote Desktop won't connect to Win2000 server.

Hello,

I am trying to access a Win 2000 server from my WinXP desktop via REMOTE DESKTOP. They are both on the same LAN. I can access a different Win2000 server via Remote Desktop with no problems. I get an error that says 3 different possible reasons why it won't connect.

1. Remote connections might not be enabled.
2. The maximum connections might have been reached.
3. A network error occured.

Can anyone give me some advice on this issue?

Thank you in advance,

Janet B.
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KaliKoder
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Hello Janet

You should install and enable Windows 2000 Terminal servives in Remote Administration Mode and make sure that any sort of Firewall is not preventing connections to your Terminal Server on Windows 2000. Also, if you have already gotten the Terminal Services enabled and installed, you might have exceeded your maximum allowed connections (this is a max of 2 when the Terminal Server is running in remote administration mode). You should check your Terminal Services Manager and check if you have connections hanging around, and if they are hung sessions, you should kill them and try them again. (Let me know if you need Help on how to do this)

Following is a good article on a step by step of installing and configuring terminal services

http://windows.about.com/library/weekly/aa000528a.htm

Thanks and Good Luck!
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nihlcat

What error does it give when you attmept to connect?  You can look in the Terminal Services Manager on the server you are trying to connect to and Reset any Disconneted Sessions.
Dang. Too slow.
See if you can access the Windows 2000 server through the network by going to start and then run and typing \\(ip address). If you are able to access the system then check to see what ports are open and listening. You are looking for port 3389 for that ipaddress. Download a simple port scanner like this one http://www.rawlogic.com/netbrute/ called netbrute and check if you can hit that port.
Let me know what happens.
Other good articles:

http://www.mcmcse.com/win2k/guides/terminal.shtml (talks about remote administration mode)
http://support.microsoft.com/kb/306624 ( How to install Terminal Services in remote admin mode)


http://www.winnetmag.com/Article/ArticleID/37726/37726.html


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ASKER

Hello,

I have had Term. services installed for a few months now. I have had this problem once or twice a week lately. The quick fix is rebooting the server. I am trying to find a better solution that won't disrupt business.

The errors are listed in my original question, Sorry...I don't want to retype them.
 
What does Permission Compatibility....Windows 2000 users mean when I look at the Terminal Services Configuration?

I can reach the server via CMD, RUN and IP address.

Hope you can help.....I love accessing this server from my desk.

Janet
Janet,

Did you go to the Terminal Services connections manager, and see if it has hung connections ??

Janet,

Have a look at event viewer on the xp machine and terminal server, at the times that you got disconnected. Let me know what it says. Give some information about the network setup with domains, licensing servers etc.
I had to reboot....thank you for your suggestions. I really needed to get into this machine remotely, so I could not wait any longer. I will have this problem again for sure...It happens every couple of days.
I will be back to this help site then....

Thank you....

Janet  
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KaliKoder
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I think my suggestions would have helped, only the Asker could really have told..I thought I had answered to-the-point