Learn how to a build a cloud-first strategyRegister Now


FTP Timeout

Posted on 2004-11-05
Medium Priority
Last Modified: 2010-08-05
IIS 6 Windows 2003 SBS Server.  IIS installed okay.  Web server running nicely.  FTP seems to be configured okay, but when I connect with a client I cannot get the directory listing for the home directory (non-isolated) as configured in the FTP site setup.  Connection times out.  Same result when using the administrator account.  It sits there trying to get the directory listing and eventually times out.

I have checked that the permissions on the directory allow full control for the administrator, and that administrator can "log on locally".  I was getting this entry in the event viewer yesterday but none today although the problem persists:

User administrator failed to log on, could not access the home directory /.

Here is the log of the client connection.

State:>          Creating control socket...
State:>          Connecting to xxxxxx.xxxxx.xxx ...
State:>          Socket connected, waiting for welcome message...
Reply:>     220 Microsoft FTP Service
Command:>     user administrator
Reply:>     331 Password required for xxxxxxxx.
Command:>     pass *********
Reply:>     230 User administrator logged in.
Command:>     pwd
Reply:>     257 "/" is current directory.
State:>          Creating data socket...
Command:>     pasv
Error:>          Operation timed out
State:>          Force close data connection.

It does work from the server itself and ports 20-21 are fowarded to the server. I am using a Netgear FVS 318.

Please Help!!!!!


Question by:cts001
1 Comment
LVL 34

Accepted Solution

Dave_Dietz earned 750 total points
ID: 12511129
With the PASV command the client is telling the server it wants to use a passive mode connection - ports needed will be 21 and a random port between 1025 and 65000ish (likely in the 5000-6000 range).

Try using a client that uses Active FTP.

From the look of the product documentation it doesn't look like the FVS318 will work with Passive FTP.

Dave Dietz

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today I came across an interesting issue that had me pulling my hair out.  I was troubleshooting a new internal web site which uses integrated security instead of anonymous.  When browsing the site from my laptop, I was able to access it with no iss…
Debug Tools to analyse IIS process: This article focus on taking memory dumps from IIS to determine which code is taking more time and to analyse which calls hangs/causes more CPU usage. To take dumps,download the following. Install1: To st…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Screencast - Getting to Know the Pipeline
Suggested Courses

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question