clayperez
asked on
HELP! "NTDLR is Missing"
Ok, I ran into a HUGE problem today.
After the nightly reboot of our mail server, it hung at a DOS command reading "NTDLR is missing. Press CTRL ALT DELETE to restart..."
After reading up on Microsoft Article relating to this problem I attempted to boot the server from the W2K CD Rom and run in "Restore" mode. But as soon as I try to choose that option Windows Setup complains "Setup cannot continue" because no physical drives were found.
The server is a Proliant DL320 1U rack mounted. I tried booting with the HP Server CD hoping that it would allow me to load the drivers for the hard drive, thinking that this was why Windows Setup stopped in the paragraph above. But I can't figure out how to load anything other than the diagnostic tools that are on the HP cd. The only option that seems to be available to me is to completely reformat this server.
AAAAAGH!!!! HELP PLEASE!!!
Anyone ever experience this?
After the nightly reboot of our mail server, it hung at a DOS command reading "NTDLR is missing. Press CTRL ALT DELETE to restart..."
After reading up on Microsoft Article relating to this problem I attempted to boot the server from the W2K CD Rom and run in "Restore" mode. But as soon as I try to choose that option Windows Setup complains "Setup cannot continue" because no physical drives were found.
The server is a Proliant DL320 1U rack mounted. I tried booting with the HP Server CD hoping that it would allow me to load the drivers for the hard drive, thinking that this was why Windows Setup stopped in the paragraph above. But I can't figure out how to load anything other than the diagnostic tools that are on the HP cd. The only option that seems to be available to me is to completely reformat this server.
AAAAAGH!!!! HELP PLEASE!!!
Anyone ever experience this?
Yeaoch!!! Refer to Methods 1,2 and 3 here:
http://www.jsiinc.com/SUBL/tip5600/rh5631.htm#5
Hope this helps!
http://www.jsiinc.com/SUBL/tip5600/rh5631.htm#5
Hope this helps!
ASKER
TMorrison3 and Nihlcat,
I have tried that. When I get to the point where I am allowed to choose to load the Recovery console, I get a message saying that setup cannot continue because no drives could be found.
I can't even load the Recovery Console!! >:[]
I have tried that. When I get to the point where I am allowed to choose to load the Recovery console, I get a message saying that setup cannot continue because no drives could be found.
I can't even load the Recovery Console!! >:[]
Wasn't there an option in the KB to install W2K in a temp folder to give you access to the data?
you have to press "F6" on begin of booting to use your raid controller driver from a disk.
looks like the original w2k cd do not know your controller.
looks like the original w2k cd do not know your controller.
ASKER
WeHe,
That is starting to make sense. I am going to try and get the driver from HP and see if I can get it to load this way.
Carlos
That is starting to make sense. I am going to try and get the driver from HP and see if I can get it to load this way.
Carlos
SOLUTION
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ASKER
Ok guys, my attempts at everything failed. No matter what I try I cannot get Windows Setup to run in Recover Mode because it claims that it can't find a drive. This occurs even if I load the drivers using the F6 key during Setup.
I verified that the drives are both physically connected, cables are snug. I'm still looking for help. I do NOT want to reformat these drives because there is a full days worth of valuable mail that I would like to recover. I'm not sure what to do next.
I verified that the drives are both physically connected, cables are snug. I'm still looking for help. I do NOT want to reformat these drives because there is a full days worth of valuable mail that I would like to recover. I'm not sure what to do next.
What about trying a boot disk:
http://www.cybertechhelp.com/html/downloads/download.php/id/38
I am starting to believe there is a problem with the SCSI card, or cable, but it's probably worth a try. Are you able to access your SCSI mneu at boot up? If so please check and see if it is reporting the drives as healthy.
http://www.cybertechhelp.com/html/downloads/download.php/id/38
I am starting to believe there is a problem with the SCSI card, or cable, but it's probably worth a try. Are you able to access your SCSI mneu at boot up? If so please check and see if it is reporting the drives as healthy.
ASKER
I'm trying that next.. (sigh this has been a loooong day)
ASKER
Same thing as before. Can't get past the option for Recovery Console. You've both tried with some very good suggestions. If no one else comes in with a bright idea before the end of the weekend I'll split the points between the two of you.
Thanks for all your help.
Carlos
Thanks for all your help.
Carlos
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ASKER
Thanks again guys. This has been kicking my ass. The resort is to restore from tapes to another server and enable the mail service and web services temporarily until I can fix the main mail server.
I appreciate your promptness and brainstorming with me on this one.
Best regards,
Carlos
I appreciate your promptness and brainstorming with me on this one.
Best regards,
Carlos
then copied ntdlr and netlogon.com from the CD to the c:\ drive. Verified the boot.ini was ok and then restarted. I had to try a couple of different ways per the KB article, but that is what I got to work.