?
Solved

Outlook 2003 emails delivered stripped of atachments???

Posted on 2004-11-06
7
Medium Priority
?
303 Views
Last Modified: 2010-04-08
I have a user whose emails come stripped of their attachments. It doesn't matter the size or the extension and it doesn’t happen all of the time. Many times it is .jpg files but text docs also get stripped off of the messages.
Anyone know if this is SP2 related or an Office 2003 setting?

She's running XP Pro w/SP2, Office 2003 and her ISP is Comcast digital cable. No other users, myself included, with the same configurations (default) and ISP are having the same problem.

0
Comment
Question by:mojopojo
  • 4
  • 3
7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12514148
Hi mojopojo,

Does it happen in Microsoft Outlook or Outlook express ?

This can help you , check that
http://www.microsoft.com/windowsxp/sp2/technologiesoverview.mspx#EAAA


SR..
0
 
LVL 3

Author Comment

by:mojopojo
ID: 12514164

It's MS Outlook (Office 2003).I'm checking out the link now.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12514185
mojopojo,

If working on attachment manager doesnot help in XP , look at this
http://www.slipstick.com/outlook/esecup/getexe.htm

possibly security update in OL might also be causing

SR
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 
LVL 3

Author Comment

by:mojopojo
ID: 12514188

Anyone know how I access and configure the SP2-Attachcment Manager mentioned in the above link?

This sounds link it may be the culprit.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12514209
Check this

Description of how the Attachment Manager works in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883260&Product=windowsxpsp2

SR
0
 
LVL 3

Author Comment

by:mojopojo
ID: 12514322
Still trying to tweak this thing. Problem is, it seems to happen intermittently. I have to find a problematic attachment so that I can recreate the problem. Then I can test my setting adjustments...

This may take a while.

I'll post when I know/find something.

Thanks SR.
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 1000 total points
ID: 12514351
can you send urself a JPG attachment and view ?

have you already looked into the attachment manager aswell as the link i had given you about security update being the cause in Outlook ?
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question