Outlook 2003 emails delivered stripped of atachments???

I have a user whose emails come stripped of their attachments. It doesn't matter the size or the extension and it doesn’t happen all of the time. Many times it is .jpg files but text docs also get stripped off of the messages.
Anyone know if this is SP2 related or an Office 2003 setting?

She's running XP Pro w/SP2, Office 2003 and her ISP is Comcast digital cable. No other users, myself included, with the same configurations (default) and ISP are having the same problem.

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mojopojoAsked:
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sunray_2003Commented:
Hi mojopojo,

Does it happen in Microsoft Outlook or Outlook express ?

This can help you , check that
http://www.microsoft.com/windowsxp/sp2/technologiesoverview.mspx#EAAA


SR..
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mojopojoAuthor Commented:

It's MS Outlook (Office 2003).I'm checking out the link now.
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sunray_2003Commented:
mojopojo,

If working on attachment manager doesnot help in XP , look at this
http://www.slipstick.com/outlook/esecup/getexe.htm

possibly security update in OL might also be causing

SR
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mojopojoAuthor Commented:

Anyone know how I access and configure the SP2-Attachcment Manager mentioned in the above link?

This sounds link it may be the culprit.
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sunray_2003Commented:
Check this

Description of how the Attachment Manager works in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883260&Product=windowsxpsp2

SR
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mojopojoAuthor Commented:
Still trying to tweak this thing. Problem is, it seems to happen intermittently. I have to find a problematic attachment so that I can recreate the problem. Then I can test my setting adjustments...

This may take a while.

I'll post when I know/find something.

Thanks SR.
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sunray_2003Commented:
can you send urself a JPG attachment and view ?

have you already looked into the attachment manager aswell as the link i had given you about security update being the cause in Outlook ?
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