Exim filter - convert html message body to plain text?

At work we use exim on redhat to forward mail sent to certain addresses on to a helpdesk database for logging customer requests sent by form submission or regular email.  This system works fine unless someone sends in an email in html.  As our office girls do not understand html it is very difficult for them to read such incoming requests and forward them to the relevant department.

Is there a way of converting all incoming mail to these addresses into plain text.  We have the messages being forwarded using the exim .forward file.

Any help would be appreciated.
phreak7t7Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

phreak7t7Author Commented:
I have downloaded a program called 'unhtml' which takes html as input and outputs plain text to std output.  I probably need to somehow filter all email through here before forwarding them on.  Should this be done using a transport  section in exim or is there a better approach?  Or am I going about this in completely the wrong way?
0
wesly_chenCommented:
Hi,

   You might want to set up procmail on the mail server to forward the emails to "unhtml" and let unhtml process the emails
before going to user's mail box.
http://www.iki.fi/era/procmail/mini-faq.html

Wesly
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Linux

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.