At work we use exim on redhat to forward mail sent to certain addresses on to a helpdesk database for logging customer requests sent by form submission or regular email. This system works fine unless someone sends in an email in html. As our office girls do not understand html it is very difficult for them to read such incoming requests and forward them to the relevant department.
Is there a way of converting all incoming mail to these addresses into plain text. We have the messages being forwarded using the exim .forward file.
Any help would be appreciated.