I am unable to turn on Norton Personal Firewall "Intrusion Detection" on Windows 2000 Pro
Greetings wise wizards of EE:
I am helping a friend with a small retail business, who had no security software on his Windows 2000 Pro PC. I convinced him to purchased Norton Internet Security (2004). Once we installed and ran a scan, the following threats were detected: the W32.Blasterworm (detected & removed) & W32.Spybot Worm (detected, but unable to remove), and PRESUMED removed after running "Live Update" with a second scan, as there was no further indication it existed. With that said, here's my problem:
I am unable to turn on the "Intrusion Detection" section of Norton Personal Firewall. When I attempt to do so, I get a message that reads: "Failed to save setting: Please verify that your Windows account is not restricted". I've tried to research this message on the Symantec site, but I've had little success. The most info I could gather from them is that a possible previous threat is preventing Intrusion Detection from activating.
Please enlighten me with a solution, if one exists...many thanks,
Zovoth
I am helping a friend with a small retail business, who had no security software on his Windows 2000 Pro PC. I convinced him to purchased Norton Internet Security (2004). Once we installed and ran a scan, the following threats were detected: the W32.Blasterworm (detected & removed) & W32.Spybot Worm (detected, but unable to remove), and PRESUMED removed after running "Live Update" with a second scan, as there was no further indication it existed. With that said, here's my problem:
I am unable to turn on the "Intrusion Detection" section of Norton Personal Firewall. When I attempt to do so, I get a message that reads: "Failed to save setting: Please verify that your Windows account is not restricted". I've tried to research this message on the Symantec site, but I've had little success. The most info I could gather from them is that a possible previous threat is preventing Intrusion Detection from activating.
Please enlighten me with a solution, if one exists...many thanks,
Zovoth
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Windows 2000 does not have system restore. XP and ME do. Glad to be of assistance.
Thank you as well, happy to have been of some help to you. The link above which was a System Restore equivalen FAQ was sourced from Microsoft's Windows 2000 resources; this may be more helpful to you.
How To Use the Backup Program to Back Up and Restore the System State in Windows 2000
http://support.microsoft.com/kb/240363
":0) Asta
How To Use the Backup Program to Back Up and Restore the System State in Windows 2000
http://support.microsoft.com/kb/240363
":0) Asta
ASKER
Many thanks to you both for your help in solving my "instrusion detection" dilemma. I am most grateful indeed. Tomorrow I shall implement your suggestions, and I am confident it will be resolved, now that you have shown me the correct path to take. I increased the point value for this question and split it among you both.
I chose The Computer Guru 777's as the accepted answer, as he answered first and provided an extremely helpful link to solving the exact problem through the Symantec site. I also greatly appreciate your free alternatives link, which I will investigate, once I get my friend's Internet Security back on track.
I want to give astaec a special thanks for the bounty of useful Internet removal tools...those links lead to some excellent resources, of which I know I'll have need of. I do have one question though...you suggested that I disable my friend's System Restore on his Windows 2000 PC...according to the Microsoft link you provided, it doesn't appear that Windows 2000 possesses System Restore...the link states only Windows ME and XP have it...did I interpret that wrong? Please enlighten if you would be so kind.
Thanks again to you both,
Zovoth