I am unable to turn on Norton Personal Firewall "Intrusion Detection" on Windows 2000 Pro
Posted on 2004-11-07
Greetings wise wizards of EE:
I am helping a friend with a small retail business, who had no security software on his Windows 2000 Pro PC. I convinced him to purchased Norton Internet Security (2004). Once we installed and ran a scan, the following threats were detected: the W32.Blasterworm (detected & removed) & W32.Spybot Worm (detected, but unable to remove), and PRESUMED removed after running "Live Update" with a second scan, as there was no further indication it existed. With that said, here's my problem:
I am unable to turn on the "Intrusion Detection" section of Norton Personal Firewall. When I attempt to do so, I get a message that reads: "Failed to save setting: Please verify that your Windows account is not restricted". I've tried to research this message on the Symantec site, but I've had little success. The most info I could gather from them is that a possible previous threat is preventing Intrusion Detection from activating.
Please enlighten me with a solution, if one exists...many thanks,