Home Networking Not working - Ping successful, firewalls properly configured

Posted on 2004-11-07
Last Modified: 2013-11-16
Here's the situation, I am trying to get three computers to network with each other, and was successful temporarily, however I seem unable to now to connect to or from one of the computers.
Here's the Setup:
Working PCs:
PC 1   -  Win 98
PC 2   -  Win XP - SP1

Not working PC: -
PC 3   -  Win XP SP2

I am able to ping between all computers fine.  Putting the IP address of PC 1 or 2 into the browser of PC 3 allows me to access PC 1 or 2 in a somewhat limited manner.  Trying to put the IP address of PC 3 in the browser of PC 1 or PC 2 results in the comp saying it cannot find the computer.
All computers were confiugred using the Win XP Home Networking Configuration Wizard, their IP addresses are:
PC 1 -
PC 2 -
PC 3  -
all were assigned by the US Robotics router.
I am running Macafee on PC1 and Kerio Personal Firewall on PC 3, however both are configured to the home network.  Disabling them does not help either.
In network neighborhood if I click on 'view workgroup computers' on PC 2 I see PC1 and PC 2
If I click on 'view workgroup computers' on PC 3 I recieve an error saying that 'home network is unavailable...blablabla'.  It worked for a while when I had SP1 installed, then stopped working.  I installed XP and SP 2 on a different HD in the PC (I have a 200 and a 160) and it worked for mabye a month and then I noticed it stopped working.  Long story short it looks like its the XP home networking setup which is a problem (I have manually messed around to no avail with the adapters, onboard LAN driver...etc).  Has anyone encountered this problem, and does anyone know how to help?  Any suggestions appreciated.
I'd love to make it a 250 point question, but unfortionately I only have 125 at the moment  I will increase it to 250 or 500 whenever I get more.  I apologize for that, and thanks in advance for your help.
Question by:RyanCh
    LVL 7

    Expert Comment


    The problem PC has SP2 loaded on it, SP2 comes with a built in windows firewall that you may have to disable if you are using Kerio Personal Firewall.

    Here is a link that walks you through disabling the windows firewall:
    LVL 3

    Author Comment

    I disabled the windows firewall long ago :-)
    This problem happened with SP1 as well before if that helps.  I have the latest drivers for my motherboard (it is onboard LAN) as well.  
    LVL 5

    Expert Comment

    i usually uninstall all firewalls(when troubleshooting), the windows firewall with xp sp2 is good, just check the exception for file and print sharing. Some firewalls dont like to be disabled and keep blocking, uninstall them to form a known good, might even try it in safe mode with networking

    once you do that, get used to event viewer
    start --> run,   eventvwr

    click on system look for the MxSMB etc (they're yellow or red)

    start-->run, \\
    start-->run, \\
    start-->run, \\

    ALL should come up, even yourself, repeat that on all three computers

    post the results
    LVL 3

    Author Comment

    On PC3 there is nothing in the event viewer from anything other than PC3, and in the MrxSMB events it says
    The redirector failed to determine the connection type.

    So from PC 3 the start --> run    I can connect to PC 2, but neither PC 1 or PC 2 can connect to PC 3.

    I feel that I have improperly respnded to your comment jkk16, at the moment PC1 and PC2 are in a room where some stuff just fell so it is going to get cleaned up before I check the event viewer on them.  I will respond further once I do. Thanks for your help.

    LVL 3

    Author Comment

    I looked on PC 2 (PC1 was off for the moment) and the MrxSMB had the same thing "The redirector failed to determine the connection type".  I probably also should mention that all computers are connected to a US Robotics router, and all can access the internet.  
    LVL 5

    Expert Comment

    it still seems like a firewall issue...  it seems like pc3 is the only one that seems to be blocked.

    im guessing that and 1 and 2 can connect to each other, but not 3,

    did you UNINSTALL the firewall?
    LVL 87

    Expert Comment

    Edit your \systemroot\system32\drivers\etc\hosts file on all PCs and add the ip addresses and names of all of them there (on the win98 PC it is in a different location).
    LVL 3

    Author Comment

    I uninstalled, tested, and re-installed the firewall.  No luck any way.I will try what you suggested rindi, but won't that simply allow me to type the PC name in the address bar and access it (but not solve the problem) other words, isn't that simply changing the start-->run, \\ type of command to just having to type the PC name?
    LVL 5

    Expert Comment

    9x is in the c:\windows directory

    i do not think hosts works for 9x as they do not use dns for name resolution(could be wrong)

    lmhosts would be the safer bet,   but yeah your just exchanging an IP for a UNC name...

    there is a program net diag..

    let it check your connection..
    LVL 5

    Expert Comment

    please post the results...
    LVL 3

    Author Comment

    Ok, looks like i've hit a problem here jkk16.  When I try running netdiag (through the cmd window of course) after I install it I get the following error:
    The procedure entry point for DnsGetPrimaryDomainName_UTF8 could not be located in the dynamic link library DNSAPI.dll.
    (this is on PC3)
    LVL 5

    Expert Comment

    Note if using WinXP/Win2k3 one should use the Netdiag.exe supplied on the install cd WinXP(X:\Support\Tools\Setup.exe) / Win2k3 (X:\Support\Tools\suptools.msi), or else one will get the following error:
    netdiag.exe - Entry Point Not Found :

    i linked you to the one for win2k, my apologies

    although now they have something about genuine windows...
    hope your legit
    LVL 3

    Author Comment

    Thanks for the info on that.
    Netdiag worked fine off the CD (don't like microsoft snooping), and here's the results.  Please note that I didn't have PC1 or PC2 on when I ran it.  

    Computer name:xxxxxxx
    DNS Host Name:xxxxxxx
    system and processor info looked good
    Hotfixes installed: (i have windows updated completely, i go to the update site every week or two, so i thought there would be more hotfixes listed.....mabye it summarizes them with SP2...)

    Netcard queries test................passed
    [Warning] The net card '1394 adapter' may not be working because it has not recieved any packets.
    (thats my main NIC, which is the NForce onboard NIC)

    Per interface resuilts:
    Adapter:  LAN
    Netcard queries test.........:passed
    Host name....................xxxxxx
    IP address...................
    default gateway ............
    dns server.....................  (both the default gateway and dns server are set to my router, i havn't had any DNS problems so it appears that its recieving DNS from my ISP fine)

    Autoconfiguration results............Passed
    Default gateway test................Passed
    NetBT name test...................Passed
    [WARNING] At least one of the <00> 'workstation service', <03> 'Messenger service', <20> 'WINS' names is missing.
    No remote names have been found

    WINS service test..............Skipped
    There are no WINS servers configured for this interface

    Global results:
    Domain membership test.................Passed
    DNS domain name is not specified
    DNS forest name is not specified

    NetBT transports test..................passed
    List of NetBt transports currently configured
    Net_BT_Tcpip_{33hex char}
    1 NetBt transport currently configured.

    Autonet address test....................Passed
    IP loopback ping test...................Passsed
    Default Gateway test...................Passed
    NetBT name test.........................Passed
    [WARNING] You don't have a single interface with the  <00> 'workstation service', <03> 'Messenger service', <20> 'WINS' names defined.

    Winsock test....................Passed
    DNS test.............................Passed
    Redir and Browser test.........Passed
    List of NetBT transports currently bround to the Redir
    NetBT_Tcpip_{same 33hex char}
    The redir is bound to 1 NetBt transport.

    List of NetBt transports currently bound to the browser
    NetBT_Tcpip_{again same 33 hex char}
    The browser is bound to 1 NetBt transport.

    DC discovery test....................skipped
    DC list test...........................skipped
    Trust relationship test...........skipped
    Kerberos test........................skipped
    LDAP test.............................skipped
    Bindings test........................passed
    WAN configuration test..................skipped
    No active remote access connections.

    Modem diagnostics test..............passed
    IP security test................passed
    Service status is:  started
    Service startup is:  Automatic
    IPSec service is available, but no policy is assigned or active
    Note:  run 'ipseccmd /?' for more detailed information

    The command completed successfully.

    LVL 5

    Accepted Solution

    ive seen your config , looks like everything is normal, nothing out of the ordirnary.

    KB834707 is the hot fix, guessing a typo, missing another hotfix but it doesnt look like it would cause your networking not to work.

    only have couple suggestions left...

    sfc /scannow

    netsh int ip reset

    pathping RouterIP, pc1, pc2
    (if packet loss you got issues...)

    Run crossover cable to pc 1 or 2 connected to pc 3
    give your self static ips, have pc3 connect to pc 1 or 2,
    have pc 1 or 2 connect to pc 3

    format and start fresh...

     if your networking is not working you have some software that is preventing it.   Thanks for posting the diag, at the very least you got some new tools to play with.... please post your results.

    LVL 3

    Author Comment

    Ok, I will run through a couple of those when I get home, not sure if I have a crossover lying around anywhere, may have to make one up.  I'd pefer to avoid formatting if possible (It worked for a while after I installed XP on a fresh HD around august).  
    At windows update there are a few non-critical updates (journal something or other, windows media player something or other....), none of them are really any important OS related updates.
    Question about pathping RouterIP, pc1, pc2.  Isn't that basically going to be an internal traceroute where I specifify the hops?
    Oh, I really should mention, the way I have my network setup here:
    There are 4 wall plugs in rooms upstairs, all which run down to the basement, then out to the garage (well within the distance limit of Cat5).  In the garage I have my router, DSL modem, and an 8 port switch.  The switch is really what connects most of the ports throughout the house, including PC1 and PC2.  So basically all of the computers are running off of the switch, but recieve DHCP from my router.  
    Anyway, I will run through those this afternoon.  Thank you very much for all your help jjk16
    LVL 3

    Author Comment

    I ran sfc /scannow, it took a while, but nothing appears to have been fixed.  Pathping works fine, but I still cannot conncect to the home network (even if I'm the only one on, i should still be able to see myself).  I think i'm going to call it quits and just use it the way i've got it now.  I'd like to thank everyone who helped me here, especially jkk16.  Sorry the question wasn't worth more points, it really should have been, but i don't have that many at the moment.
    I appreciate your help, and if i find any fix in the future i'll be sure to let you all know.

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Join & Write a Comment

    Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
    PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    24 Experts available now in Live!

    Get 1:1 Help Now