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My cd drives are no longer visible.

Hi there,

My cd drives are no longer visible.

WinXP
E:\ - CD-RW
F:\ - DVD-R

A common answer is to delete the upper and lower filters in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} but they were never there in the first place to delete.

Like others I have the cd drives there after boot, then after about a few minutes they disappear, and the obligitoery exclamation mark appears!!!

I don't remember doing any un-installs, other than recently closing system restore, doing a full system virus scan after a scare, followed by a Norton Windoctor. The patches on Norton are up to date. This problem may have occurred before this, as I haven't needed to use the drives in some time.

I've loaded the question at 500 points, as it is urgent!!! and I would like to get to the bottom of this without having to carry out a full WinXP install again!!!

Your help and expertise are appreciated.

Many thanks,


LoveToSpod
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mrwebdev

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try these :

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Thanks all for your replies so far. I can report the following:]

mrwebdev - I tried creating a new Administrator user, but the drives weren't there still. I don't believe I had any CD burning software that I un-installed.

garak1357 - I have replaced the IDE cable for a new one, and checked the jumpers on the back of the drives. They are on the secondary IDE channel, and in the correct place. The replacement brought no change. In BIOS I have the channels selected as auto-detect. I use F3, and they show up correctly as CD and DVD in the correct place. I hit F10 and save the changes.

envoguecomputers - Haven't tried updating the motherboard drivers YET, and will look at that particular BIOS setting.

NetworkArchitek - The drives aren't visible in explorer/my computer or Device manager. I have tried to disconnect, and run windows, then re-connect and run windows again to see if that fixes it. Sometimes the drives will be there on new boot, but will disappear after a few minutes. I will try and destroy DirectCD before they disappear. I would rather re-install XP that run the drives from PCI-IDE.

To save me having to re-install XP, is there anything else I can do? If this is a well-known problem (which it seems to be), is there a patch for it out there somewhere??

Thanks for your help!!

LoveToSpod.
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What burning software did you have? uninstalling burning software might not be enough due to the fact that these software usually force their own hardware's drivers within the OS and you may need to remove them manually...

Cyber
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Thanks all for your help,

It was difficult trying to accept any one of the assistances above as an answer. The situation has left me as follows:

I have ended up disconnecting the CD/RW, and connecting the Primary of IDE-1 to the DVD-R - After changing the shunt on the device to MA (Master). I now have a CD of sorts!! BUT, this begs a very interesting question:

Willcomp above wrote: "I am surprised that you did not have upper and lower limit settings in Registry.  They are for CD-RW drives and should be in place unless previously removed."

My problem seemed to be like FreddieD above.

Maybe the CD/RW is faulty, or maybe it's because I never actually installed the drivers/software for the device. This may explain why I have no upper and lower limit settings in the registry.

My quest now will be to try the device on another PC, as per nobus above.

Thanks all for your help, in the depth of my heart I reckon XP has had a bit of a doo-dah, and can't fix itself.

I will add to this comment when I find out what the deal is. Hopefully this page may be of use to others in the future!!

MANY THANKS ALL,

LoveToSpod