End Task to Norton Antivirus

I am running Windows 2000 on a dual P3 1000 machine and 700+ MB of RAM.  When I log off, shut down, or restart I receive a window stating to end task to norton antivirus.  If I let it be, then it will automatically end the task and then finish performing the task I have performed.  The version of Norton Anti-virus I am using is 2002 and this has been a recent problem.  I have looked into this some and have not found one answer to the problem, and have already edited the registry to shutdown longer to allow all processes to close properly, but still no help there.  Any suggestions would be helpful.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hello Wildstar1221 =)

May be there is another running application that is conflicting with Norton, so try this,
Goto Start>Run>msconfig>Startup
and untick all applications except Norton Entries
then in Services section, click on Hide Microsoft Services, and untick those services which are not of Norton
Restart ur system and now check for the problem ??

If it doesn;t happen now, then re-enable them back one by one and trace out the culprit one, and if still hangs, then i think Norton needs an uninstallation and reinstallation :)
ooops..... thanx sunray 8-)
Cloud Class® Course: Microsoft Azure 2017

Azure has a changed a lot since it was originally introduce by adding new services and features. Do you know everything you need to about Azure? This course will teach you about the Azure App Service, monitoring and application insights, DevOps, and Team Services.

i'd try to repair the norton antivirus install by going to the control panel under the administrator panel..  if a repair install doesn't work, i'd remove it and reinstall the program completely.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
i am agree with sheharyaar saahil. But the problem is in windows 2000 msconfig does not work its only work in xp or 98 or lower version then 98. so its better you uninstall all the software which is useless. you also download presently i forgot the name of that software its freeware, after installation of that software you are able to see startup file. After this if your problem ia not solve repair your antivirus.
1. Have you configured you norton antivirus to scan floppy drive at shut down?
2. Do you get the name of any specific norton component like ccApp.exe or something [I dont know whether this is there in NAV 2002 or not, just trying to be clear]
3. Windows waiting for norton antivirus to shut down might be harmless after all. Norton might be trying to shut down services it had just started befor you shutdown or that are running at the time of shut down. So , this might take time.
Shane Russell2nd Line Desktop SupportCommented:
Get rid of Norton and use AVG pro, they have a network edition !
Shane Russell2nd Line Desktop SupportCommented:
www.grisoft.com , I forgot to mention there website, ooppps :( sorry !
Wildstar1221Author Commented:
I have been so busy I forgot about my question, until last night when my girl brought it up again.  I went ahead and uninstalled the program and reinstalled it and everything seems fine.  Still don't know why exactly it just all the sudden started happening though.  Hopefully it stays in good working order from here on out.  Sorry about forgetting about the question.  Winner I guess would be egiblock
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.