Windows 2000 server - The File or directory is corrupted and unreadable

Posted on 2004-11-07
Last Modified: 2012-06-21
Hi experts,

I was getting this message "The File or directory is corrupted and unreadable" frequently in one of the partitions. I run the chkdsk utilty and there were errors fixed by chkdsk, when reviewing the event viewer I could see a lot of this kind of messages:

The multi-sector header signature in file 0xd19 is incorrect...
Deleting corrupt file record segment 3353...

After these messages I got a lot of this too:

Deleting orphan file record segment 4884...

When I reviewed I lost a lot of files and a lot of file were moved to the folder d:\found.000\ I could recover some information from them.

The chkdsk utility didn't detect any bad sector in the HD.


Now after working with my backup and fix everything I'm getting this error again. The antivirus didn't detect anything..

Do you know what's happening? Is it a new kind of virus? my HD is about the fail?

Carlos V
    LVL 15

    Expert Comment

    Could be a virus thus I would reccomend a comprehancive scan within 'Safe Mode' along with the most updated software you have. See the following post:

    Otherwise, MS reccomends you to take other considerations as well;

    Tryout this one:

    If it fails do the following:

    Good luck

    LVL 8

    Accepted Solution


    I believe your problem lies within the operating system. Get your install disk handy, and preform a system file check. Open a command prompt and issue the command "SFC /PURGECACHE", then issue the command "SFC /SCANNOW". On windows 2000, this is something like system restore. The SFC.exe program will verify the integrity of all OS system files and drivers.

    If check disk isn't seeing bad sectors, I believe something in the OS is writing bad data to the Master File Table.  The PurgeCache option noted above will remove the cached system files and the ScanNow option will verify the integrity of your system files and then ask if you would like to fix anything it finds currupted. It would be best to run SFC in safemode.

    LVL 87

    Expert Comment

    Has your PC had crashes recently or wasn't shutdown correctly? Filesystem errors often occur when a PC crashes or gets shutdown incorrectly. It can also happen if it is running out of diskspace, so make sure you have enough space left on your drive. Deleteing temporary files and cleaning the trash can may help. A defrag can also be a good idea. If your system has enough space on the drive and doesn't crash often or is shutdown incorrectly, it can be a very good idea to replace the disks. By doing chkdsk you usually won't be able to find any bad sectors as those normally get hidden by the drive itself.
    LVL 7

    Expert Comment

    Try these step...after doing mugman21 suggestion...

    1.) Download McAfee Stinger v2.4.3 and run it in safe mode.
    2.) Download and installed Lavasoft Ad-aware se 1.05...update it and start scanning and removal.
    3.) Installed Spybot - Search and Destroy 1.3...update it and start scanning and removal.
    4.) Uninstall your Anti-Virus, restart and re-installed it...update...and run a full system scan.
    5.) Checked Windows Update...installed all critical updates...etc.
    10.) After system checks = OK, uninstalled 3.) and Defrag disks.

    Maybe it will work for you too...;-)
    LVL 1

    Expert Comment

    After following shahrial's directions, if you're still up the creek:
    1. Go to the web site of the people who made your hard drive.
    2. Download the drive checking tool from the drive maker.
    3. Run the drive checking tool against your hard drive.

    LVL 87

    Expert Comment

    Be carefull doing the above those tools often write to the disk, but they do warn you...
    LVL 1

    Expert Comment

    Good point, rindi. I'll amplify that message:
    Read the directions on utilities that work with your hard drive. Also, any time you're having problems like what our Original Poster is having, the best thing to do *might* just be to perform a backup before trying any trouble shooting.
    I'll get off my soap box now, and I apologize for the preaching.

    Author Comment

    Thanks experts,

    I'll give points to mugman21, because we tried with antivirus and we didn't found anything. It seems to be a problem related to the OS caused by wrong shutdowns of the machine caused by utilities and wrong care of the PC. Reinstalling everything was the solution.

    Carlos V.

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