ausadmin
asked on
unable to open database
One of our sites running on 6.5 has a problem with new accounts. They make the users - add them to the correct groups. But when they try and open the client they get 'Unable to open database'
From my very slender knowledge of notes I'm thinking
1. check that the groups are generating the correct ACLs on the mail files and
2. try replacing the template (on my test 6.5 server I've got a mail6.ntf and mailbox.ntf - which ones should I replace).
I'm sure there's many other possibilities - appreciate quick response if possible I'm going to have to troubleshoot this tommorow.
Much TIA gurus
From my very slender knowledge of notes I'm thinking
1. check that the groups are generating the correct ACLs on the mail files and
2. try replacing the template (on my test 6.5 server I've got a mail6.ntf and mailbox.ntf - which ones should I replace).
I'm sure there's many other possibilities - appreciate quick response if possible I'm going to have to troubleshoot this tommorow.
Much TIA gurus
Question is not clear.
I can able to understand only 'Unable to open database'
I can able to understand only 'Unable to open database'
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ASKER
Thanks guys
Client says the problem's resolved and didn't give me any further info. Other suggestions I got:
Busytime.nsf is able to be corrupted which may have caused this problem.
The following commands may solve this problem. On the live console type...
tell calconn q
tell sched q
dbcache flush
Go into domino data floder and delete busytime.nsf file.
Go back to live console and type:
load sched
load calconn
The busytime.nsf file should recreate itself and should be clean without any
anomalies.
(NB If you do not have a busytime.nsf run the same commands but use clubusy.nsf) Hope it helps...
Also a 4.x upgrade issue:
Reservations in Meeting Invites Are not Processed in Resource Reservations Database
http://www-1.ibm.com/support/docview.wss?rs=474&uid=swg21089057
Client says the problem's resolved and didn't give me any further info. Other suggestions I got:
Busytime.nsf is able to be corrupted which may have caused this problem.
The following commands may solve this problem. On the live console type...
tell calconn q
tell sched q
dbcache flush
Go into domino data floder and delete busytime.nsf file.
Go back to live console and type:
load sched
load calconn
The busytime.nsf file should recreate itself and should be clean without any
anomalies.
(NB If you do not have a busytime.nsf run the same commands but use clubusy.nsf) Hope it helps...
Also a 4.x upgrade issue:
Reservations in Meeting Invites Are not Processed in Resource Reservations Database
http://www-1.ibm.com/support/docview.wss?rs=474&uid=swg21089057
ASKER
Whoops sorry all
My last post was actually about my question re resource reservations not showing up:
https://www.experts-exchange.com/questions/21197834/resource-reservations-not-being-kept.html
My last post was actually about my question re resource reservations not showing up:
https://www.experts-exchange.com/questions/21197834/resource-reservations-not-being-kept.html
> But when they try and open the client ...
How do "they" do that? How are the clients installed? Your nutshell is too thin...