[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


error message "the remote procedure call failed"

Posted on 2004-11-08
Medium Priority
Last Modified: 2008-02-12
Running Exchange 2000 and Outlook 2000 the arror message above appears when trying to create a new email. I can click around in outlook opening contacts or appointments or emails however as soon as I try to save a new contact or do a new email I get either the error above or a network error.

The fault occurs on several machines however all of these machines are accessing other resources on the same server without problems.
Question by:rhedley
  • 3
  • 2
LVL 49

Accepted Solution

sunray_2003 earned 2000 total points
ID: 12523112
Hi rhedley,

Not sure what could be the actual cause but since it is happening in all machines possibly the error is in the exchange server.
Did you change anything or update the exchange server.

Can you delete the exchange server account in Outlook in one machine , create it again and check .

Are you using a different custom form in outlook to save contact or create a new email ?

Is the error and behavior same in all machines ?

LVL 49

Expert Comment

ID: 12523143

Also if you have not updated your exchange server lately , please do so.
check if that would solve the issue


Author Comment

ID: 12523263
I have had some problems with ISA firewall recently which I reinstalled including service packs etc.

I will try to delete and recreat the account on one computer.

The fault and behavoiur is the same on all machines.

I am not using a custom form.

Author Comment

ID: 12523317
I have just deleted the exchange server account and created a new one, SUCCESS!!!

Thanks so much

LVL 49

Expert Comment

ID: 12523335

Please check  if that would help in all computers.

make sure to get the latest update for your exchange server and outlook aswell



Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question