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error message "the remote procedure call failed"

Posted on 2004-11-08
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Last Modified: 2008-02-12
Running Exchange 2000 and Outlook 2000 the arror message above appears when trying to create a new email. I can click around in outlook opening contacts or appointments or emails however as soon as I try to save a new contact or do a new email I get either the error above or a network error.

The fault occurs on several machines however all of these machines are accessing other resources on the same server without problems.
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Question by:rhedley
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sunray_2003 earned 2000 total points
ID: 12523112
Hi rhedley,

Not sure what could be the actual cause but since it is happening in all machines possibly the error is in the exchange server.
Did you change anything or update the exchange server.

Can you delete the exchange server account in Outlook in one machine , create it again and check .

Are you using a different custom form in outlook to save contact or create a new email ?

Is the error and behavior same in all machines ?


SR..
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by:sunray_2003
ID: 12523143
rhedley,

Also if you have not updated your exchange server lately , please do so.
check if that would solve the issue

SR
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Author Comment

by:rhedley
ID: 12523263
I have had some problems with ISA firewall recently which I reinstalled including service packs etc.

I will try to delete and recreat the account on one computer.

The fault and behavoiur is the same on all machines.

I am not using a custom form.
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Author Comment

by:rhedley
ID: 12523317
I have just deleted the exchange server account and created a new one, SUCCESS!!!

Thanks so much

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LVL 49

Expert Comment

by:sunray_2003
ID: 12523335
rhedley,

Please check  if that would help in all computers.

make sure to get the latest update for your exchange server and outlook aswell

Thanks

SR
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