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ARCSERVE ERROR MESSAGES
Hi,
I'm running Computer Associates Arcserve 2000 Advanced Edition(Version 7.0) with SP5. This software runs on a Windows 2000 Server(Compaq Proliant DL380) with external tape(DLT) autoloader. The system backs up all servers fine but when we attempt to do a merge of tapes (month or two before), we get the following message in the Activity Log and the merge fails
TAPE E6300 Windows NT SCSI PORT Error[ABSL:2010 CMD:11h] SCSI Command Retry
287 E3717 Unable to goto cluster (CLUSTER=8270015, EC:Hardware Error)
Please help...!!!!
I'm running Computer Associates Arcserve 2000 Advanced Edition(Version 7.0) with SP5. This software runs on a Windows 2000 Server(Compaq Proliant DL380) with external tape(DLT) autoloader. The system backs up all servers fine but when we attempt to do a merge of tapes (month or two before), we get the following message in the Activity Log and the merge fails
TAPE E6300 Windows NT SCSI PORT Error[ABSL:2010 CMD:11h] SCSI Command Retry
287 E3717 Unable to goto cluster (CLUSTER=8270015, EC:Hardware Error)
Please help...!!!!
Great post and assist by dovidmichel; Checkout the following:
https://www.experts-exchange.com/questions/20954180/ARCSERVE-RESTORE-PROBLEM-E6300-and-E3717-Error.html
Cyber
https://www.experts-exchange.com/questions/20954180/ARCSERVE-RESTORE-PROBLEM-E6300-and-E3717-Error.html
Cyber
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It is always good practice to test your backups by restoring some random data after a backup. Have you checked
the ca site for more info about the e6300 error? Have you used a cleaning tape recently? What DLT type are you
using?