I have a backup program that I want to run as a service (which is supported by the vendor), but when I install it as a service it cannot access any mapped drives (which again is supported by the vendor). I get an access is denied when I double click on the mapped drive from the backup program. The mapped drives can be accessed just fine from within my computer so it is the service that is creating the problem, plus the program can access the mapped drives when not running as a service. I found a MS bulletin that covers this issue but only on Windows NT. I am working with Windows 2000 Pro, Server and XP.
I am sure there is something similar that I need to do on the Windows 2000 pro clients to allow for the drive access. I am starting the service usingthe local service account and it has to interact with the desktop. I have tried starting the service using a different credential but it will not interact with the desktop.