Naturally Speaking does not open

Posted on 2004-11-09
Last Modified: 2006-11-17
I've encountered a problem on my HP laptop.  I have been running a speech to text program called naturally speaking - worked fine till I installed Ad Buster software and cleaned out some virus? files.  After that I could not open the speech program. A pop-up alert says I have a windows file msvcrt.dll version  6.0.8397.0 and it needs ver. 6.1.8637.0.  Have not found the correct version on the web.

Can anyone help?
Question by:jimblunt
    LVL 12

    Expert Comment

    Reinstall the Naturally Speaking software would be the right thing to do....

    Installation of the latest version of Direct X 9.0(c) may also wirk.

    Author Comment

    Reinstalled the software several times.  Did not fix problem.
    LVL 3

    Expert Comment

    Run MSCONFIG, click on Expand File.. button, insert XP CD, type
    MSVCRT.DLL, restore from (CD Drive),
    Save file in (C:\Windows\System32).

    a longshot
    LVL 3

    Expert Comment


      I looked on my HD and found a newer version that you can use.

    v:   7.0.2600.2180 - msvcrt.dll

    I could email it to you. Not sure if that is Kosher on EE or not. I certainly can't attach a file to this reply...

    All you have to do to try it out is rename your old file to msvcrt.OLD and copy in the new one (in your c:\windows\system32\)

    THen restart your computer.

    Author Comment

    Found on problem computer hard drive that existing version is v 7.0 something.  Did repair install of Windows XP, still didn't help.  Referred client to software support for Naturally Speaking.  Thanks for trying, folks!

    Accepted Solution

    Closed, 125 points refunded.

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