left side of printed page is cut off in OE 6

Posted on 2004-11-09
Last Modified: 2008-03-06
When I print an Email in Outlook express 6, it cuts off the left side.
It only cuts off 1 or two characters. I have updated my driver for
my printer which did not help.
Please advise
Question by:mheinemeyer
    LVL 49

    Expert Comment

    Hi mheinemeyer,

    Check this;en-us;260642

    OE gets its printing capablities from IE.
    Make sure your IE is fully updated
    First print an html page in IE to see if it would be fine. If not , fine check the margins etc.
    If everything is OK , print from OE and check


    Author Comment

    I have no problems printing from IE. It is just my email messages.
    LVL 49

    Expert Comment

    Make sure OE is the default email client

    then open IE
    go to file > pagesetup and check the margins.
    press OK , come out. Open OE and check now..

    Author Comment

    I have checked margins and are set at .25. I have tried different margins and it has not
    helped. OE is the default mail client and there is no other mail client is installed.
    I have played with the page setup message and it has not helped. I did find a solution
    though on another website...It said to try and check the background printing option.
    I did and it fixed it though not sure why. What does back ground printing have to do with
    a plain text message. For example...if some sent me a message saying " how are things?"
    The H in HOW would be cut off when the page was printed.
    LVL 49

    Accepted Solution

    I also did see about background printing options but never thought that would be applicable here.

    may be it is to do something with the format of the email that you get.

    can you test emails sent both in plain text format aswell HTML to see if there is any difference

    Author Comment

    No Difference between plain text and HTML.
    If I print an Email from Office depot in HTML or an email that is plain text from someone
    just saying...HI, it still cuts off the left side...diffently strange that the background printing option fixed it
    LVL 19

    Expert Comment

    I am rather sure you have issues with only HTML mail. HTML mails can contain formatting information, which gets lost when you disable background printing.

    I am rather sure your text mails will print fine. Please ckeck.

    Author Comment

    text mail did print fine. I went back and unchecked the background printing option
    and it cut off the left side again. Rechecked the option and all is fine again.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Do You Know the 4 Main Threat Actor Types?

    Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

    Email attacks are the most efficient and effective way for cyber criminals and hackers to compromise a computer or network. We often find our-self second guessing the authenticity of an email message, for such instances we can follow practical princ…
    Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
    Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
    This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor ( If you're looking for how to monitor bandwidth using netflow or packet s…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    7 Experts available now in Live!

    Get 1:1 Help Now