GeoffreyPittman
asked on
virus with no virus protection
My wife's computer would not accept Norton System Works but it did accept the firewall protection. She had an old free virus protection on there before but it was taken off in the process. Now the keyboard does not work and after 5 minutes or so the mouse will not work either. I am trying to download another free virus protection but it is hard to since I have no keyboard. She has windows 98. Most files have been saved, and there were a few more I wanted to get before doing anything major like rebooting. Also it would be much better of course to fix it without destroying everything.
So first, how can I save these files? The CD drive will not work now (burner). She has many old Juno email files that we wanted to save and a few more word documents. The a-drive seems to work, but will not hold so many files.
Also, what do you suggest for getting rid of the virus(es)? It may be like a worm since the computer works for a few minutes after restarting it, but then gets worse each time.
Thankyou for your help!
So first, how can I save these files? The CD drive will not work now (burner). She has many old Juno email files that we wanted to save and a few more word documents. The a-drive seems to work, but will not hold so many files.
Also, what do you suggest for getting rid of the virus(es)? It may be like a worm since the computer works for a few minutes after restarting it, but then gets worse each time.
Thankyou for your help!
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It might be your keyboard and not the virus. If it was the virus then i would only expect the keyboard to fail within windows itself. Do you have another keyboard? if so try that. If it works then you have a faulty keyboard, otherwise there is another problem
Regards,
Hypoviax
Regards,
Hypoviax
ASKER
Thankyou all for your help. I am pretty sure it is the keyboard. I will go purchase another one. There are some virus problems, and things needing cleanup, but I am downloading the suggestions and beginning to clean those things out. I hooked up the keyboard to my laptop and it was installed properly, the software said that all was well, but it will not work there either. So I will gain another one and that should be okay. Thankyou all again for your help. Geoffrey
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