[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 296
  • Last Modified:

PST file corrupt

I have tried unsuccessfully to recover a PST file from a endusers network share.  The file is only 1/2gb but I am still getting a error message of "Errors have been detected in the file <file_path> . Quit all mail-enabled applications, and then use the Inbox Repair Tool."  I can import and merge all the other files but this one is the one most needed.  what else can I try?  I have tried SCANPST.exe and it also gives me the same error message.
  • 2
1 Solution
I have recovered items that have been deleted or disappeared many times using Microsoft's 2gb pst utility with the "-s" switch.  Here is a link:


Once you have the utility downloaded and unzipped, then follow the instructions, except where it says to open the Pst2gb.exe utility, instead of doing this, go to Start, Run, type in the entire path to the executable (Pst2gb.exe), then put a "-s" after it (without the quotes).

This will allow you to run the utility on a .pst file that is not 2Gb in size and will allow you to have it grab all of the data from that file (including what has been marked for deletion) and create a new .pst file for it to dump the data into.

Now, I cannot remember if you need quotation marks around the path to the executable, but the easiest way to do this is to open the folder containing the file Pst2gb.exe.  Then with that still open, go to start, run, and drag and drop Pst2gb.exe to the run line, which it will then populate the run line correctly, then put a space after the path and type "-s" without quotes.  Hit ok, point the source file to the .pst file that has the deleted items in it, then specify a new output file and start the utility.  Once it is done and has created the new .pst file, you must run scanpst.exe on that new file to make it usable.  Search on your hard drive for scanpst.exe, you'll find it.  Then run it on that new output file.  Then you can open that new .pst file in Outlook and see if your data is there.

Good luck.

Aland CoonsSystems EngineerCommented:
What happens if you run an Export command instead of an Import command?
You can probably export a few folders at a time.
rwilsondlxadminAuthor Commented:
I can not get Outlook to even read the file for exporting at this time.
Aland CoonsSystems EngineerCommented:
Go into C:\documents and setting\username\application data\microsoft\outlook

and rename outlook.pst to something else

You should be able to restart Outlook now - the default Outlook.PST should be recreated (empty).

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now