asked on

Opening Mail Attachment Security Pop-up

Our team has upgraded to Outlook 2003 as part of a new email initiative. Ever since we implemented the JPEG security patch (MS04-028) for Office 2003 we have been receiving attachment pop-ups in Outlook. This is something new that we're now dealing with. It's causing major support issues because the end user doesn't understand why they're seeing the messages.

The message is as follows.
-----------------------------------------------
Header: Opening Mail Attachment

Body: You should only open attachments from a trustworthy source.

Attatchment: Interview.xls from Test Message to Patrick CC - Message (Rich Text)

Would you like to open the file or save it to your computer?
Open|Save|Cancel

Checkbox: Always ask before opening this type of file

------------------------------------------------

The user must uncheck the box and click open for every type of file they receive. Example: If you turn it off for .doc files then you still receive the message from .xls files until you have unchecked the option.

Is there a registry key the fixes this issue? I've seen several other posts that tell you to go in the Control Panel under Folder Options, and "Confirm Open after save", but that's not what I'm looking for. I want to eliminate the need for our end users to manually uncheck that box. It's very annoying and creates an issue when you have 13,000+ people to support.

Thanks in advance,

J

ASKER CERTIFIED SOLUTION

Aland Coons

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

jspielmann

ASKER

I've found the answer by doing some research, but your post has definitely help. I'll accept it.

Here's the registry code for turning the feature on and off for Office documents.

Don't have Office Documents ask before opening with Outlook 2003.
----------------------------------------------------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Excel.Chart.5]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Excel.Chart.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Excel.Sheet.5]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\PowerPoint.Show.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\PowerPoint.Slide.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\PowerPoint.SlideShow.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\PowerPoint.Template.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Word.Document.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Word.RTF.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Word.Template.8]
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\Word.Wizard.8]
"EditFlags"=hex:00,00,01,00

Have Office Documents ask before opening with Outlook 2003.
----------------------------------------------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Excel.Chart.5]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Chart.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.5]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\PowerPoint.Show.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Excel.Sheet.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\PowerPoint.Slide.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\PowerPoint.SlideShow.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\PowerPoint.Template.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Word.Document.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Word.RTF.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Word.Template.8]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\Word.Wizard.8]
"EditFlags"=hex:00,00,00,00