Posted on 2004-11-09
Last Modified: 2007-12-19
I have a Dell 8200, when I attempt to logon to the internet with internet explorer, the computer restarts. I get the following info Stop: 0x000000DI(0X0000000C,0X000000002,0X00000001,)xF84051EC  NDIS.SYS F84051EC base at F83E7000, datestamp 3b7dc561. Tested Memory OK, Ran Virus scan OK, with Zonealarm installed I was Able to download all the XP Home updates. Still will not let me brows the internet.
Question by:fishingnuts
    LVL 11

    Expert Comment

    Hi fishingnuts,
    any new hardware latley specifically network?


    Author Comment

    None, nothing has been changed. Same cable modem, which is a COM 21 DP1110, which I went out looking for a XP Driver thinking that might be the problem. Just found one today, but will wait till I get some other advise.
    LVL 59

    Expert Comment

    Take a look at the following web page,

    which is presented using frames.  Click on the error code (0D1) in the left pane of the page, which is a link to the following quotation:

    (Click to consult the online Win XP Resource Kit article.)
    The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.
    Error Message with RAM Problems or Damaged Virtual Memory Manager {KB 810093} Win XP Home (during restart)
    “STOP:0xD1” Error Message When You Start Your Win XP-Based Computer {KB 316208} Win XP
    Stop 0x000000D1 Error Message When You Turn Your Computer Off {KB 317326} Win XP (with USB device(s) connected)
    “STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys” Error Message When You Try to Shut Down the Computer {KB 810980} Win 2000, Win XP (Logitech mouse with outdated MouseWare software)
    STOP 0xD1 error message when you start your Win XP-based computer {KB 839876} Win XP (ACPI issue, a Hotfix is available)
    WRQ AtGuard Program Causes Error Message in Win XP {KB 319870} Win XP (AtGuard version 3.22)

    You should go to the actual page in order to read the links given in the quotation above.

    Author Comment

    I will start by removeing memory chips and go from there.

    Author Comment

    Ended up reinstalling XP home only, no other software, connected VIA phone moden, internet explorer worked fine. Connected COM21 cable modem, installed drivers for USB and connected to internet explorer, computer restarted. Decided to try NIC connection to cable modem, removed USB drivers and connected to the modem VIA NIC, connected to the internet explorer, everything is working fine now. Not sure if the USB port on the computer or modem was the problem, so I connected the USB printer to the same USB port at the modem was connected, printer works fine. So, I figure the USB port on the modem is the problem, working fine on the NIC connection, so I will live with this. Thanks you your help.

    Author Comment

    Thanks, really appreciated all the help.

    Accepted Solution

    Question answered by asker or dialog valuable.
    Closed, 500 points refunded.
    ee_ai_construct (replacement part #xm34)
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