jaxxman
asked on
outlook 2003 on XP PRO not sending email
my outlook won't send emails my setting have not changed and if i set up the same account on outlook express it works fine. the error message is it times out looking for the SMTP server
Can you receive email fine ?
Have you tried to increase the server timeout going to the advanced properties of the account to see if that would help ?
Do you get any specific error message (+ number) in your send and receive dialog box when you see the email was not sent successfully and if yes , post the message here .
As traval has said , temporarily turn off firewall and Antivirus to see if that would help .
Have you tried to increase the server timeout going to the advanced properties of the account to see if that would help ?
Do you get any specific error message (+ number) in your send and receive dialog box when you see the email was not sent successfully and if yes , post the message here .
As traval has said , temporarily turn off firewall and Antivirus to see if that would help .
ASKER
yes i can recieve fine
i have turned anti virus off and my firewall which are (Mcafee and Norton PF 2003) and increased the timeout from 1 min to 3 min and still nothing. also when i try to close outlook it closes ok but the icon stays in the system tray and in task manager outlook.exe is still running Oh hang on i have just found something out.
Once i have closed out look it won't open again and i get two copys of outlook.exe running in the process tab on task manager this might be the problem what do you think
The error message i get in the Outlook Send/Receive Progess box is
Sending reported error (0x80042108): The operation timed out waiting for a responce from the sending (SMTP) server. this message must be wrong as my email works in outlook express.
i have turned anti virus off and my firewall which are (Mcafee and Norton PF 2003) and increased the timeout from 1 min to 3 min and still nothing. also when i try to close outlook it closes ok but the icon stays in the system tray and in task manager outlook.exe is still running Oh hang on i have just found something out.
Once i have closed out look it won't open again and i get two copys of outlook.exe running in the process tab on task manager this might be the problem what do you think
The error message i get in the Outlook Send/Receive Progess box is
Sending reported error (0x80042108): The operation timed out waiting for a responce from the sending (SMTP) server. this message must be wrong as my email works in outlook express.
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ASKER
i did this START->RUN->outlook.exe /safe
Which i have never done before, opening outlook from the run command
this i closed it and it closed properly its not done that before. and now everything is working. I don't understand nothing has been fixed or changed but things are working fine
thanks for you help.
Which i have never done before, opening outlook from the run command
this i closed it and it closed properly its not done that before. and now everything is working. I don't understand nothing has been fixed or changed but things are working fine
thanks for you help.
Could also be some sort of unwanted add-in. To check go to start outlook by going START->RUN and typing in "Outlook.exe /safe" (without quotes) and clicking OK. Does the problem still occur?