verizon connectivity problems

Posted on 2004-11-09
Last Modified: 2012-06-27
I am trying to connect to my verizon dsl service but it keeps tellling me that it cannot reach the server.  I had the sasser worm and it has been removed and I used winsock to fix the tcp/ip stack but it still cannot connect.  Could there be another virus that is preventing connectivity.
Question by:raygibbs
    1 Comment
    LVL 3

    Accepted Solution

    Try the following:
    1. Remove Verizon software
    2. remove TCP/IP from your Network properties
    3. reboot your computer
    4. install TCP/IP again.
    5. reboot your computer
    6. install Verizon software back

    You might need your original Windows CD installation to perform step 4.

    Please install some good antivirus as soon as possible to avoid many other problems
    and make sure that this antivirus will be updated over internet all the time.


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