XP home sp1 can ping all network devices but cant access the shares

Posted on 2004-11-09
Last Modified: 2010-03-18
I have a small network a router and 4 XP computers 2 pro sp1, 1 home sp2, 1 home sp1(hsp1). All have static assigned ip addresses. 192.168.254.? The 2 pro machines can see all the shares except the hsp1's the hsp2 can see all the shares except the hsp1's the hsp1 cant see any shares. From the hsp1 machine I can ping all the others. but when I try to open a share I get the message that the newtork resource is not accessable and to make shure i have permissions and path not found. When I boot the hsp1 machine in safe mode with networking all the shares are accessable and I can see them from the other machines.
Question by:fstarling
    LVL 5

    Assisted Solution

    So booting Home SP1 ( the machine with the problem) in safe mode allows it to work?

    What have you got running in normal mode that doesn't start in safe mode.  Is there a firewall on this machine?

    If it works fine in Safe mode, then something that is starting up normally isn't there to stop it.

    In normal mode, do the following.

    Click Start => Run and type msconfig.

    Click on the startup tab, and see what is listed.  You can start by disabling one at a time, or disable all and then try them
    one by one.  This is probably easiest.  First try though, disable all startups, restart the machine and see if it works.

    If that doesn't help, compare the netorking setup between safe and normal mode.
    LVL 20

    Expert Comment

    Make sure that the browser service is started on hsp1

    follow the link below
    LVL 41

    Accepted Solution

    did  you run the networking wizard?
    on the XP machine

    Start | Programs | Administrative Tools | Local Security Policy

    Security Settings

    Sharing Mode- Change this to "Classic Mode - Local users Authenticate as Themselves" (as opposed to "Guest only" the default model)

    this fix will be applied after a restart



    Author Comment

    The browser service on Hsp1 was and is set to automatic and was already started. I did not turn off all the startup items yet, wanted to try the easier suggestions first. Looked for the start|programs|administrative tools|local security policy, but it isn't a choice. Is that a XP Pro tool? Anyway I went to control panel and opened administrative tools. I went to find local security policies and opened component services. went to component services|computers|my computer, I right clicked and went to properties. I unchecked the box "Enable Distributed COM on this computer" (thius turns DCOM off) and clicked apply. Closed all windows and checked my network. Now I could log onto the other shares on my network. I went to another computer on the network and checked, I can see the shares on Hsp1. I do not know why this made a difference, I had already checked the registry and DCOM was not enabled anyway. But it was in this component services module.  So now it works, but I am new to this exchange and not sure how to award these points. None of you got it but your answers were great. Cant say why I didnt turn all startups off in the first place, and never would have looked in component services if not for stevenlewis. Any suggestions?Thansk for your help.
    LVL 41

    Expert Comment

    don't know why DCOM would interfere with the network, but glad you got it
    you have a few choices
    1. go to CS and request PAQ with refund
    2. go to CS and request a reduction in points and then award the experts for their help
    3. split the points between experts
    the choice is yours

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