Windows start-up scan hangs and profile lost....

Hi!!

Recently my floppy drive got spoilt without my knowledge and when I tried to open a worksheet with EXCEL, the whole pc used to hang. The only option was to reboot it, and thus when restarting the Windows XP scan dialog used to appear. I tried opening the worksheet many times until I finally realised the floppy drive was spoilt (I even tried opening files from other floppies but the computer used to hang, thus I realised the floppy drive was spoilt). But the last time, when the Windows XP scan dialog started to scan the C: drive for consistency, the whole pc hangs at 0%. Does anyone know how to fix this? The only way I can start the pc now is to skip the scanning.

Also another problem occurred when I skipped the scanning. I was not able to access my profile. An error came that windows cannot load the profile because either the files are corrupt or you do not have admin access (which I do on that profile). It then created a TEMP profile. This happened a few days back, and today when I tried to load my profile once again expecting to get the same error, Windows somehow instead of loading the TEMP profile created a new profile with my old profiles name - Kaizer. I also had another Admin account. So I loaded that up, and went to the Documents and Settings folder. Besides the other profiles these are also been shown:

Kaizer (my original profile)
TEMP
Kaizer.DOCTOR (my computer name is Doctor, so I guess it made a new one with Kaizer.Doctor)

I know that the Kaizer profile is my original one as it has all my files and recently opened documents, and also in the folder Application Data, the programs which I frequently used are there.

Is there anyway to fix the scanning dialog that runs when Windows starts, and also is there anyway to recover my lost profile? Can I just delete the TEMP profile and the KAIZER.DOCTOR one? (they are not shown in User Accounts in Control Panel though) The reason I need the old profile is that I am using Outlook 2003, and when I try to run it in the new profile, all my old messages are not being shown.

Thanks,

Whatchamacallit!!
WhatchamacallitAsked:
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marklar1Commented:
Hi

It sounds like the PC does boot properly sometimes. So...

Boot the PC so it is happy. Then schedule a Scan Disk and restart the PC. This way you are scanning after a succesful boot and shutdown.

Re outlook 2003. The data is stored in a .pst file. I would create a new XP profile with administrator rights. Then you can import the old .pst into the new outllook pst by navigating to it in your old profile.

M
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WhatchamacallitAuthor Commented:
Hi!!

Well it seems that the pc wasnt actually hanging when the boot-up scan was launched. It took 15 minutes to go from 0% to 1% and then the rest 99% took around 15 more minutes. So there is no problem with the start-up scan.

One problem fixed in the start-up scan was that Windows replaced bad clusters in the file - 'NTUSER.DAT of name (null)' This file was in the original user 'Kaizer' account. So I think it is fixed. But when I try to log-in to the account, the new KAIZER.DOCTOR account is loaded. Anyway I can try and make Windows atleast try to load the old account? Could I just delete the KAIZER.DOCTOR folder and see what happens :D ?

Whatchamacallit?!!
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LeeTutorretiredCommented:
If the old profile is corrupted then you cannot log into it.  However, you can copy old settings from it to the new profile, then delete the old one and rename the new one.  It is all explained in this MSKB article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318011
Error Message: Windows Cannot Load Your Profile Because It May Be Corrupted
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WhatchamacallitAuthor Commented:
Hi!!

What about the icons on my old desktop? Where can I find them?

Also the articles mentioned on this site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;318011

besides relating to user profiles, relates to Outlook Express, and not Outlook 2003. marklar1 where can I find this pst file and where should I copy it to?

Thanks,

Whatchamacallit
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LeeTutorretiredCommented:
You can find the icons on your desktop under:

C:\Documents and Settings\<username>\Desktop
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LeeTutorretiredCommented:
Check this web page for the location of files used by Outlook:

http://www.slipstick.com/config/backup.htm
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WhatchamacallitAuthor Commented:
Hi!!

Well I copied the files as was mention on the Microsoft Support site but in Outlook still didnt show the massages, so I finally imported the .pst files, then moved them to the inbox folder.

I still am not able to find my old contacts though. Any help? They were in the Outlook of my ol dprofile (which I have sill not deleted). I did a search and no pab files were found

Anyway I am running out of disk space on my C: drive. So I was wondering if after I create my new account and delete the old one whether I can delete the TEMP and KAIZER.DOCTOR folders in my Documents and Settings folder as firstly these two accounts are not shown in the User Accounts in Control Panel and also they each are taking up quite some space.

Thanks,

Whatchamacallit
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LeeTutorretiredCommented:
The Microsoft search is notoriously inadequate in my opinion.  (I use a free tool called Agent Ransack.)  I don't use Outlook -- I use Outlook Express; so I searched for *.wab in order to find the Windows Address Book used by OE.  It didn't find it, even though a manual search by me disclosed it was there, until I set a few of the options in the More Advanced Options menu of the search tool:  Search System Folders, Search Hidden Files and Folders, and Search Subfolders.  Did you try a manual search of the location specified for .pab files listed in the article?

You should be able to go into the User Accounts applet of Control Panel and delete the unwanted users if you log in as an Administrator.  If the user you want to delete does not show up in the list, try typing CONTROL USERPASSWORDS2 in the Run dialog box off the Start Menu. This will include in the list even those that don't show up in the logon menu.
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WhatchamacallitAuthor Commented:
Hi!!

Used Agent Ransack. It didnt find any pab files either!

Whatchamacallit?!!
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LeeTutorretiredCommented:
If the article about the location of Outlook files and Agent Ransack and making the modifications to the XP search I talked about didn't find any .pab files, I am tempted to conclude that somehow those files got deleted.  Sorry... ;0(
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WhatchamacallitAuthor Commented:
Hi!!

Well over the days I have been trying to create a new profile looking and feeling exactly like the old one. Well it feels the same now!

So thanks!

Whatchamacallit
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