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Outlook is 'suggesting' names which are no longer in the address book...

In Outlook, when you type someones name into the 'To' box, Outlook will suggest the name (if you have emailed this address before, or they are in your address book). However, if you remove the person from your address book, it still suggests their name (and Outlook knows this, because it says that the name or distribution group is no longer in the address book). The problem is, that when you CHANGE someones email address in your address book, then send a new email, and Outlook suggests the name, it suggests the old email address, and not the new one. Is there anyway to clear the cache of rememberd addresses? I have tried disabling and renabling the auto suggestion, but it's still doing it. I don't really want to remove and readd the Exchange settings as it will probably lose all the personalised settings.

Does anyone have any ideas?

Thanks a lot,
Daniel Murfitt
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DClayden
Asked:
DClayden
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1 Solution
 
Pete LongConsultantCommented:
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Pete LongConsultantCommented:
DClayden,
How to remove unwanted Autocomplete entries from the Outlook name cache in Outlook
http://support.microsoft.com/?kbid=289975

Pete
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DClaydenAuthor Commented:
Thanks a lot for that. Do you think this fix will work on Outlook 2000?

Thanks,
Daniel Murfitt
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DClaydenAuthor Commented:
Sorted it! It was a matter of renaming the .NK2 files. These are where the cache is stored.

I found this site quite helpful...

http://www.amset.info/outlook/autocomplete.asp

How can I close this thread off?

Thanks again,
Daniel Murfitt
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Pete LongConsultantCommented:
HI daniel you provided the answer so its fair that you get your points back :) post a zero point question in the community support TA asking for a PAQ & Refund :) http://www.experts-exchange.com/Community_Support/

make sure you put a link to this question



MODS! there's only me here and I have no objections - to closing this one out straight away

Pete
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