Harvard Graphics 98 on windows xp?

I have a user that somehow installed harvard graphics on his desktop computer with windows xp.  Now he has a laptop that he wants it installed on but for some reason it will not work.  The installation goes through but when you try to run it, you get the "windows has encountered a problem and must shut this program down"

According to the harvard graphics website, you can run HG98 on windows xp in single user mode.  I assume that means fast user switching is disabled(which is disabled).

Does anyone have any ideas why this might not be working?
sleze69Asked:
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mrwebdevCommented:
As usual the support section of yet another website reveals no help!

Just make sure that the minimum requirements are met:
System Requirements

Minimum Requirements:

    * Windows 95, Windows 98, 98SE, ME, Windows NT 4.0 (with Service Pack 3),
       compatible with Windows XP in single user mode

    * 486 Processor - Recommended Pentium or above
    * 8 MB RAM - Recommended 16 MB RAM
    * 20 MB to 50 MB available hard disk space
    * SVGA - Recommended 800x600 resolution
    * Mouse or other pointing device
    * CD ROM drive

Make sure the PC User has administrative rights as well, and no other
users are logged in on that PC locally or networked.

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sleze69Author Commented:
It is a toshiba satellite with a P4 1.5Ghz.  The user has administrator rights and no one is logged onto the PC.  The cd installs on other XP machines.  It is running on xp SP1
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shamstarCommented:
There is a good chance that the WinXP install on the laptop is just corrupt... have you tried reinstalling windows (this might also save you trouble in the future if this is the case).
I would suggest you make a backup of all the users files on the laptop and then reinstall windows.  After that, install HG98 before any other applications and verify that it works correctly.
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shamstarCommented:
As I said before, the mater was most likely to be a windows corruption which could be solved by a reinstall.  Would also seem like the asker has abandoned the question after the solution was given.
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