How to configure an HP 8550N color printer to have a fixed IP address?

My HP 8550N is not working.  It is on my Windows 2000 network and when i ping the IP address it times out.  How can I configure it to have a static IP?  

THANKS!!

Debbie
benz001Asked:
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jdickersonCommented:
This is the link to the user manual for your printer. The manual recommends that you set a static address on the printer by using HP JetAdmin software.
http://h200006.www2.hp.com/bc/docs/support/SupportManual/bpl07895/bpl07895.pdf
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winstonepCommented:
Change the EIO network options. When you go through the menus, there should be one for EIO 1 (or 2 depending on where the network card is). One of the items is for CFG TCP/IP. If you change this to yes, you can alter the IP address and stop it from picking up details from DHCP or BOOTP. You will have to set a static IP, subnet and gateway.
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PanjandrumCommented:
TCP/IP parameters that can be set from the Control Panel

Before installing the printing system make the necessary configuration changes from the control panel of the printer depending on the network configuration. If using DHCP then no control panel changes should be needed as by default BOOTP is set to YES. The following parameters can be set from the control panel of the printer.

BOOTP= (Yes/No). Uses BOOTP or DHCP, which automatically downloads configuration data over the network. The default setting is YES to use BOOTP or DHCP for configuration.

IP address (four bytes). Example: If the IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

Subnet mask (four bytes). Example: If the subnet mask address is 255.255.255.0, then IP byte 1 = 255, IP byte 2= 255, IP byte 3 = 255, and IP byte 4 = 0.

Syslog server IP address (four bytes). Example: If the syslog IP address is 192.30.40.192, then IP byte 1 = 192, IP byte 2= 30, IP byte 3 = 40, and IP byte 4 = 192. If no syslog server is on the network, each byte should be left at zero. A syslog server is a server on the network that runs a syslog daemon and is used to receive syslog messages.

Default gateway (four bytes). Example: If the Gateway IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

TCP connection timeout (in seconds).

NOTE: To be sure the TCP/IP settings are written to the HP Jetdirect print server in HP LaserJet printers; press the GO button on the control panel when finished with the configuration.
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PanjandrumCommented:
To configure TCP/IP parameters from the control panel, use the following instructions

CAUTION: Do not change the BOOTP parameter to NO if using RARP or DHCP.

NOTE: EIO slot 1 is the bottom slot and EIO slot 2 is the top slot.

Press MENU, until HP EIO 1 or 2 is displayed. This will correspond with the slot the card is installed in on the formatter.

Press ITEM, CFG NETWORK = NO is displayed.

Press the VALUE key once, CFG NETWORK = YES is displayed.

NOTE: The CFG NETWORK = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert to NO. Because of this go through the entire configuration at the same time to avoid having to start over.

Press SELECT to put an asterisk next to YES.

NOTE: Make sure that all the necessary protocols are set to YES, for example TCP/IP =ON. Any protocols that are set to NO will not be able to be configured and the printer will not be able to use them.

Press ITEM repeatedly until CFG TCP/IP = NO is displayed.

Press VALUE, CFG TCP/IP = YES is displayed.

NOTE: The CFG TCP/IP = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert back to NO.

Press SELECT to put an asterisk next to YES.

Press ITEM, BOOTP = YES* is displayed. If using RARP or DHCP this needs to be set to YES (the default), no further action is needed. Press the GO button to get the printer back to a READY status. The BOOTP or DHCP server will automatically configure the TCP/IP parameters on the HP Jetdirect card. No other TCP/IP configuring is necessary. If TCP/IP address is to be set manually proceed to step 9

Press VALUE, BOOTP = NO is displayed

Press SELECT to put an asterisk next to NO.

Press SELECT.

Press ITEM, IP BYTE 1 = (value*) is displayed.

Press VALUE, until the desired value of the first byte of the IP address is displayed. By pressing and holding VALUE, the value will scroll rapidly.

Press SELECT to save the value.

Press ITEM to continue, repeat these steps to configure the remaining bytes of the IP address.

Configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=) in the same way.

Press GO to exit the menus.

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