Terminal Server Licencing Problem

Posted on 2004-11-10
Last Modified: 2012-05-05
I have purchased a licence for Terminal services about a year ago, it has always worked without problem.
Today when i try to log onto my windows 2003 server using remote desktop i get an error saying:
"The remote session was disconnected because there are no Terminal Server Licence Servers available to provide a licence"

I have rebooted the server and my PC, no other users are logged in and when i open Terminal Server Licencing on the server it shows the licence there - "Windows Server 2003 - Terminal Server Per User Cal" and the quantity is 1

any ideas?  i just installed Sharepoint services on the server this morning.

Question by:saunaG
    LVL 15

    Expert Comment

    Hi saunaG,

    Are you use that the Terminal Services licencing service is running?  This is generally on your DC.

    It could be that the TS box can't find the TS Licence server for some reason.  You can manually specify this by following the instructions at - but it shouldn't be necessary.

    Is your TS box in Administration or User mode?
    Do you really only have one user that requires a CAL?
    LVL 82

    Accepted Solution

    Did you happen to use the Add/Remove Windows Components on your Terminal Server? Then you need to reset it to request Per User CALs, there's an error in the wizard that resets a Per User TS to Per Device:
    Terminal Services Licensing mode changes from Per User to Per Device after you add or remove a Windows component

    Author Comment

    exactly what it was - had to change back to per User from Per Device.

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