Both network printers can't print...sometimes. Printer error: Printer off line or unavailable reboot fixes it
Posted on 2004-11-10
I have a windows 2000 PC with all the latest service packs and security updates. The PC was humming alone fine when one day the user called and said that there are pop ups all over the place. I went and looked and there was some add ware/ spy ware installed. I purchased "SpySubtract" and "AdSubtract" (bundle), and it seemed to fix the problem. Now, though, ever since then, through out the day, (it seems like after about 4-5 hours of work) that when the user tries to print to one of the printers she gets an error: Printer is off line or unavailable. The other printer however she can print to fine. She reboots and all is well for the rest of the day. Some times it is just printer1 that she gets this message, some times it is just printer2, some times it is both at the same time, some times it is one after the other. The PC has Office 2000 and as for the spy/add remover software I had on there I have since removed (to see if that was the problem), as well as installed a new network card... HELP. I really don't want to reload because it is a production system critical PC...