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BES Wireless Email Reconciliation

BES states that it is disabled????  How can I fix this on the handheld?  Thanks

1 Solution
Make sure the handheld is running at least handheld OS version 2.6.....Wireless reconciliation is not supported below that.

If the handheld is at ver 2.6 or above, you may have a corrupted service box....see:

to fix that.  If you need to upgrade the handheld to ver 2.6, go to:

The associated read me will walk you thru installing the upgrade.  You should probably make sure the desktop manager is at ver 3.6 too.

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