Exchange 2000 sp3 removal halted by krbtgt mailbox

Posted on 2004-11-10
Last Modified: 2008-01-09

Overview:  Cannot uninstall exchange becaues mail enabled object still exists on information store.

System Description:

Window 2000 sp4 server
Domain controller
Exchange 2000 sp3

What has been done:

1)  Followed KB article:  http://support/ to remove exchange
2)  Inserted Exchange Disk into server and tried to remove--received above error in overview
3)  Used following article to find mailboxes not listed in esm:
4)  Found that the krbtgt account, among others--which have been move or deleted, has a mailbox associated with it somehow.


1)  Is it normal to have a mailbox associated with this account?
2)  Knowing that the account handles authentication and has some pretty fundamental system responsibilites, is it bad to remove the mailbox from the account to resolve this problem?
3)  Is there another way to look at this problem that I'm missing?

Your input is appreciated


Question by:packetdrivers
    1 Comment
    LVL 21

    Accepted Solution

    1.  No, someone mail enabled it at one time.
    2.  Not at all, go ahead and remove it.
    3.  You could rip it out manually, just follow these 2 articles;en-us;260378  (for the registry keys);en-us;278918  (for the server object)

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Enabling OSINT in Activity Based Intelligence

    Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

    Email statistics and Mailbox database quotas You might have an interest in attaining information such as mailbox details, mailbox statistics and mailbox database details from Exchange server. At that point, knowing how to retrieve this information …
    Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
    In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now