I have a Windows 2003/Exchange 2003 running backup exec 9.1.
Last week I deleted user name LLteam from Active Directory. Now we need to get their e-mails back!! I have the Exchange plug-in for backup exec, and it succesfully backs up every mailbox each night.
When I go to restore LLteam, I get:
Error category: Security Errors
Error : a0008488 - Access is denied.
As it's restoring I can watch the percentage rise up to 99%, but the byte count stays at 0 and it fails. In the log, it just goes through each folder in the mailbox and says "skipped" with the eventual error of the above paste. I have looked high and low and have seen/tried the other posts on Experts Exchange, and cannot seem to get this to work. If it's successfully backing up and obviously has the credentials to do so, why can't it restore?
I even tried to recreate the name inside Active Directory and then restore, but no luck. I tried the Exchange option inside Backup Exec to "create user name if it doesn't exist." Still doesn't work.
On another post, they say to go into the accounts and set up rights for the administrator to backup Exchange mailboxes (with accepted answer link http://seer.support.veritas.com/docs/256313.htm
), but it already does backup, it just wont restore. It says to go to Network>Accounts and ... "#3. Type the name of the mailbox that belongs to the Backup Exec Service Account as the user name and leave the password field blank." ... I have to ask which user name that is?
When I go to Network>Account I currently have two items listed. Under description the first one is DOMAIN\Administrator Default Account with a user name (next collumn to the right) of DOMAIN\Administrator and the 2nd item's description is System Logon Account with user name of DOMAIN\Administrator. Is that all I need?
I notice that I do not have a Bkupexec user name inside Active Directory (it may have been deleted?) as i do have on another company's server. Is that it?
What am I doing wrong? If you need any more info please ask! Any help is appreciated!