Posted on 2004-11-10
We are running Windows 2000 Sever SP4 with Exchange 2000.
Sybari Antigen is the application we use to filter our mail.
This is the problem we are experiencing. Quotes in the form of HTML documents are picked from a database and sent to a specified email addresses using "mail daemon". What we have is that some clients do recieve the HTML Attachments and some do not.
We have taken the following steps to try help out our situation. In "Active Directory User and Computers" we changed the delivery restrictions of the particular mailbox that the quotes are sent from to 8000 KB and in that mailbox we configured Outlook to send mail in the format of "Microsoft Outlook Rich Text".
We Tested it and mail with the attachments went through to known users that where not recieving the attachments.
We then went on to sent the delivery restriction to a maximum of 2087151 KB. After testing it user found that no attachments went through.
Is it possible that this could be the answer to our problem?
Users complain that they connect up, downlaod their mail and the size of the mail they download indicates that an attachment is there but when they go into the mail there is no attachment.
If anyone can assist us on this matter it would be much appreciated.