arcserve problems

incremental backups are not running even though job status is ready and configured correctly nothing recorded in the activity log but following entries are in the event log ;

Job Id:   1458
Unable to find anti-virus DLL. (EC=MOD NOT FOUND)

and

The description for Event ID ( 3032 ) in Source ( ARCserveIT ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Job Id:   1458
Compression is disabled due to hardware data compression..

searched eventid.net on these errors but cannot find anything

anybody seen these errors?
dcreedonAsked:
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dcreedonAuthor Commented:
backup has not run again and the following errors are in the activity log

error 3062 and error 8511

anyone know how to fix this problem?
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binary_1001010Commented:
Have you try computer assoicate support site? I believe you can search your problem by inputing your event ID.
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dcreedonAuthor Commented:
yes i have referred to their site
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dcreedonAuthor Commented:
serached ca website and i cannot find any solutions to these errors
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dcreedonAuthor Commented:
can this question be closed?
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